Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ANDRÉS R. ESCOBAR MARTINEZ

Toronto,ON

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

9
9
years of professional experience

Work History

Administrator

Multipagos El Rio
01.2023 - 12.2023
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.

Administrative Assistant

Registraduria Nacional Del Estado Civil
03.2018 - 04.2019
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

General Manager

Multiservicios Del Sinu SAS
01.2015 - 01.2018
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

Education

Abogado - Law And Justice

Universidad Del Sinu
Colombia
10.2019

Skills

  • Customer Service
  • Attention to Detail
  • Recordkeeping and File Management
  • Office Administration
  • Administrative Support
  • Work Planning and Prioritization
  • Strategic Planning
  • Events Coordination

Languages

English
Limited Working

Timeline

Administrator

Multipagos El Rio
01.2023 - 12.2023

Administrative Assistant

Registraduria Nacional Del Estado Civil
03.2018 - 04.2019

General Manager

Multiservicios Del Sinu SAS
01.2015 - 01.2018

Abogado - Law And Justice

Universidad Del Sinu

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ANDRÉS R. ESCOBAR MARTINEZ