Andro Ebeid
Summary
Driven and motivated Product Engineer and Technical Sales with exceptional consultative sales skills to help customers solve technical problems. Works in tandem with sales team to exceed customer expectations for functionality, cost-effectiveness and successful system rollout. Offering strong work ethic and track record of building loyal customer relationships.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Product Engineering Specialist
Sumitomo Drive Technologies
11.2022 - Current
- Preparing and reviewing Bill of Materials for standard and custom Gearboxes.
- Reviewing and approving vendor equipment data sheets (gearboxes, motors, couplings, brakes, sensors, heating & cooling systems, belt & sheaves…etc.) for compliance with specifications.
- Conducting customer's site visits to gather all required information/measurements for new applications when needed.
- Gathering and maintaining the technical knowledge and keeping up to date with the industry standards to provide customers with efficient technical resolution actions.
- Knowledge in various industrial standards including ISO, CSA, AGMA, JIS, DIN.
GM Technical Support
Sumitomo Drive Technologies
11.2020 - Current
- Supporting Sumitomo external and internal customers with application, product and technical information to ensure customer satisfaction.
- Assisting inside and outside sales teams by making suitable Gearbox selections as per customer's application requirements and preparing formal quotations using CRM tools.
- Promoting Sumitomo products by providing technical/sales support in all sales activities, including client visits, proposal development, and assisting in closing deals.
- Woking with sales team to manage key accounts, discover new accounts, and maintain strong client relationships for satisfaction and retention.
- Working closely with Engineering and Design teams on several special projects that require building and assembling customized units to meet the application requirements.
Methods Engineering
Trinity Aerospace
05.2019 - 12.2020
- Provided shop floor with detailed and accurate work order packages that include: files for CNC routers, stage drawings for in process inspection, tool lists, estimated cycle times, set-up instructions.
- Created routing programs and toolpaths using AutoCAD and VCarve pro for CNC routing machines.
- Created 3D models, stage drawings and STEP files using CATIA V5 and AutoCAD.
- Updated shop travelers with any Engineering or Material change request.
- Participated in job reviews and daily meetings.
Logistics coordinator
Trinity Aerospace
05.2018 - 05.2019
- Received and performed initial physical inspection of all incoming materials, hardware, parts and supplies.
- Completed applicable documentation, recorded accuracies and discrepancies as required.
- Prepared shipments by packaging parts according to company/customer procedures and specifications.
- Assembled part kits for shipment and filled out quality certification documents.
- Conducted cycle count inventory processes to ensure accuracy and timely execution.
- Ensured paper-flow between receiving and accounting.
Warehouse Production Team Member
Lowe's Warehouse
05.2017 - 12.2017
- Received products, unloaded and loaded trailers.
- Utilized RF scanner and operated Forklift (Walkie).
- Performed visual inspection for products before receiving or shipping procedures.
Education
Bachelor's Degree in Engineering - Aerospace Engineering
Ryerson University
Toronto, ON04.2018
Skills
- Excellent Communication
- Teamwork and Collaboration
- Problem Solving
- Technical Troubleshooting
- Technical communication
- Customer Relations
- Product solution selling
- Product Demonstration
Certification
- Engineer in Training (EIT) - April, 2024 to April, 2025
- P.Eng License, Professional Engineers Ontario - Expected by end of 2024
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Product Engineering Specialist
Sumitomo Drive Technologies
11.2022 - Current
GM Technical Support
Sumitomo Drive Technologies
11.2020 - Current
Methods Engineering
Trinity Aerospace
05.2019 - 12.2020
Logistics coordinator
Trinity Aerospace
05.2018 - 05.2019
Warehouse Production Team Member
Lowe's Warehouse
05.2017 - 12.2017
Bachelor's Degree in Engineering - Aerospace Engineering
Ryerson University
- Engineer in Training (EIT) - April, 2024 to April, 2025
- P.Eng License, Professional Engineers Ontario - Expected by end of 2024
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