Summary
Overview
Work History
Education
Skills
Certification
LNGG
Timeline
Generic

André Jr Villeneuve Savage

Saint-Basile-le-Grand,Canada

Summary

Experienced and bilingual professional with a telecom project management background, transitioning into customer support and team leadership roles. Demonstrated success in managing high-pressure environments, leading diverse teams, and consistently delivering exceptional client service. Eager to leverage strong communication and organizational skills in a customer support or leadership role in the Philippines.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Project Manager

CIMA
01.2023 - Current
  • Managed client relationships and ensured project alignment with business needs.
  • Reviewed and optimized internal processes to improve efficiency.
  • Conducted Arcmap drawings and network design using geomatics tools (QGIS).
  • Maintained Microsoft Access databases to support engineering functions.
  • Contributed to team as an AutoCAD drafter for technical documentation.

Project Manager

Fotech Inc.
01.2013 - 01.2023
  • Managed high-value telecom projects including a $1M infrastructure rollout with regular client updates and tight deadlines.
  • Led a team of 20 field surveyors, 5 designers, and 1 engineer across multiple projects.
  • Conducted bi-weekly stakeholder meetings to align project timelines, manage expectations, and ensure client satisfaction.
  • Implemented strategic scheduling to minimize weather-related production delays.

Team Leader & Conceptor

Fotech Inc.
01.2010 - 01.2018
  • Developed custom tools and processes to streamline network design workflows.
  • Mentored and trained new team members on project systems and customer communication protocols.

Surveyor

Fotech Inc.
01.2006 - 01.2011
  • Gathered field data and liaised with engineering teams to deliver accurate design inputs.

Field Surveyor

Groupe Conseil Génicom
01.2006 - 01.2009
  • Performed detailed site surveys for telecom structures (Videotron format).
  • Ensured data accuracy and timely reporting to project leads.

Education

Secondary Diploma -

École Secondaire La Magdeleine
01.2003

Skills

  • Bilingual support in French and English
  • Leadership and coordination skills
  • Client relations management
  • Effective communication
  • Workflow design
  • Adaptable approach to challenges
  • Proficient in Microsoft Office Suite
  • Active listening
  • Critical thinking

Certification

  • CSST Accident Investigation & Analysis
  • Hydro Québec UDS Accreditation

LNGG

French
Native or Bilingual
English
Full Professional

Timeline

Project Manager

CIMA
01.2023 - Current

Project Manager

Fotech Inc.
01.2013 - 01.2023

Team Leader & Conceptor

Fotech Inc.
01.2010 - 01.2018

Surveyor

Fotech Inc.
01.2006 - 01.2011

Field Surveyor

Groupe Conseil Génicom
01.2006 - 01.2009

Secondary Diploma -

École Secondaire La Magdeleine

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André Jr Villeneuve Savage