Andrii Yatsiuk
Etobicoke,ON
Summary
Seasoned Digital Equipment Installation Technician with a robust background at AccuTraffic, specializing in high-quality digital device repairs and customer service excellence. Skilled in leading sales teams to surpass targets, my expertise in device servicing and client relations drives significant achievements. Proficient in repair techniques and fostering customer loyalty, I consistently deliver outstanding results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Digital Equipment Installation Technician
AccuTraffic
05.2024 - 08.2024
- Installation of road equipment and surveillance cameras to record traffic data
- Setting up camera recording on a schedule
- Preparation and structuring of files after recording for transfer to the customer
Technician of Digital Electronic
Max Service
12.2018 - 03.2024
- Replacing internal elements of MacBook and Mac Mini (screen, keyboard, battery, loop, cooling coolers, audio speakers), iPad, iPhone (display, battery, cables, connectors, cameras, and replacement of case parts such as the back glass in the iPhone)
- Services for working with the software part. MacOS/iOS recovery, MacOS installation, full customization of equipment to meet the needs of the client's tasks, installation of any applications for work or other tasks. Data recovery using advanced tools.
- Ordering components for repair, promoting the service center's pages on social networks and other resources, and other administrative functions of the workshop.
- Sales of digital equipment and accessories.
Technical Support Expert
Citrus, Gadget Retail
10.2015 - 12.2018
- Worked in a team of technical experts, sold and provided services.
- Pre-sale preparation of equipment, installation, updating and restoring firmware, transferring all customer data to a new device, installing various and useful applications for the safety and productive operation of the gadget.
- Trained store employees in sales techniques, setup and maintenance of various gadgets, and with a team of technicians trained the sales team on the technical part of digital equipment and its capabilities.
Education
M.D. - Master of Economics And Finance of Enterprise
West Ukrainian National University
Ternopil, Ukraine05.2010
Skills
Repairing Digital Equipment: Extensive experience in repairing and servicing various digital devices, employing advanced techniques and utilizing modern repair equipment to ensure high-quality outcomes
Sales Management: Experienced in leading sales teams, developing effective sales strategies, and exceeding sales targets through innovative approaches and customer-centric practices
Customer Service: Dedicated to delivering exceptional customer service experiences, adept at understanding and addressing customer needs, and building long-lasting relationships
Languages
English
Professional Working
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
Certification
Training on the Company's Personnel Management (2014)
Apple Training on their products and sales (ASTO, yearly 2011-2014)
Timeline
Digital Equipment Installation Technician
AccuTraffic
05.2024 - 08.2024
Technician of Digital Electronic
Max Service
12.2018 - 03.2024
Technical Support Expert
Citrus, Gadget Retail
10.2015 - 12.2018
M.D. - Master of Economics And Finance of Enterprise
West Ukrainian National University
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