Andrii Slozhynskyi
Woodbridge,ON
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Helpful professional with drive to provide remarkable guest service. Outgoing personality with dedicated problem-solving and understanding of importance of corporate branding. Excellent team leader consistently achieving and exceeding corporate goals for revenue generation and capacity.
Skills
- Research
- Critical Thinking
- Task Prioritization
- Self-Directed
- Excellent Communication
- Multitasking Abilities
- Team building
- Supervision and leadership
- MS Office
- Analytical and Critical Thinking
- Strategic Planning and Analysis
- Office and Staff Streamlining
- Guest Services Management
- Special Event Coordination
- Social Media Networking
- Guest Experiences
- Guest Accommodations
- Property Management Systems
- Talented Leader
- Staff Training and Development
- Marketing Expertise
- Time management
Work History
Director of Hotel Operations
Gurzuf Rivera SPA Hotel
02.2020 - 11.2022
- Increased guest satisfaction by implementing strategic operational improvements and enhancing staff training programs.
- Streamlined hotel operations for increased efficiency through process optimization and technology integration.
- Enhanced profitability with cost-control measures, optimizing departmental budgets, and renegotiating vendor contracts.
- Boosted occupancy rates, developing targeted marketing campaigns and collaborating with sales teams on promotional efforts.
- Ensured compliance with industry regulations, conducting regular audits and implementing corrective actions as needed.
- Improved employee retention by fostering a positive work environment, offering professional development opportunities, and implementing competitive compensation packages.
- Managed daily hotel operations, coordinating cross-departmental efforts to ensure seamless guest experiences.
- Implemented quality control measures to maintain high standards of cleanliness, service, and guest satisfaction.
- Led successful property renovations while minimizing disruption to guests, carefully managing timelines and budgets throughout the process.
- Effectively managed crisis situations, implementing contingency plans to protect guests'' safety while preserving brand reputation.
- Oversaw food and beverage operations, ensuring menu offerings were aligned with guest preferences while maintaining profitability targets.
- Negotiated favorable contracts with suppliers/vendors that led to significant cost savings across various departments within the hotel.
Owner
Ravena Hotel
07.2018 - 02.2020
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
Education
MBA -
06.2008
Languages
English
Professional Working
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Turkish
Limited Working
Arabic
Elementary
Overview
4
4
years of professional experience
1
1
Certificate
Accomplishments
Under my leadership, my hotel, which I owned and managed, received and annually maintained 5-star status
Certification
WHMIS 2015
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