ANDRIAN IKPEME
Kitchener,ON
Summary
Dynamic business professional with a strong foundation in office operations and administrative support, recognized for exceptional organizational, communication, and multitasking abilities. Proven track record of thriving in fast-paced environments while consistently exceeding expectations through both independent and collaborative efforts. Expertise in MS Office Suite, customer service, data entry, and records management complements a results-driven approach to strategic initiatives that foster substantial business growth. Highly adaptable and self-motivated with a keen ability to prioritize tasks and meet deadlines while cultivating strong interpersonal relationships.
Overview
5
5
years of professional experience
1
1
Certification
12
12
years of post-secondary education
Work History
Business Development Executive
Champions Properties Limited
08.2025 - Current
- Conducted market research to identify potential clients and emerging industry trends.
- Assisted in developing tailored proposals and presentations for prospective clients.
- Collaborated with cross-functional teams to enhance customer engagement strategies.
- Evaluated competitor offerings to determine key differentiators for strategic service positioning.
- Provided administrative support during contract negotiations and onboarding processes.
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.
Administrative/Human Resource Officer
NIGERIA BULK ELECTRICITY TRADING PLC
01.2024 - 11.2024
- Maintained files and filing, keeping sensitive information confidential.
- Organized and maintained filing systems to ensure accurate record keeping.
- Reviewed incoming documents for accuracy and completeness prior to processing.
- Compiled and entered data into various databases to ensure accuracy and completeness.
- Served as a liaison between internal departments to facilitate communication flow.
- Answered phone inquiries, directed calls and took messages.
- Maintained confidential records in accordance with data protection regulations.
- Performed general office duties such as photocopying, faxing, mailing correspondence.
- Greeted visitors warmly while providing excellent customer service.
- Resolved issues, escalating major conflicts and concerns to appropriate personnel.
- Assisted in maintaining employee records and HR databases, ensuring confidentiality standards.
- Supported HR projects aimed at improving employee engagement and retention.
- Conducted initial screenings and coordinated interviews for talent acquisition.
- Organized employee development programs and and employee events to boost morale.
Administrative Officer
FEDERAL ROAD SAFETY NATIONAL HOUSING FUND
08.2020 - 10.2020
- Maintained files and filing, keeping sensitive information confidential.
- Organized and maintained filing systems to ensure accurate record keeping.
- Processed invoices, purchase orders, expense claims and other transactions according to established procedures.
- Reviewed incoming documents for accuracy and completeness prior to processing.
- Served as primary point of contact for facilitating operational and administrative inquiries.
- Compiled and entered data into various databases to ensure accuracy and completeness.
- Answered phone inquiries, directed calls and took messages.
- Resolved issues, escalating major conflicts and concerns to appropriate personnel.
- Performed general office duties such as photocopying, faxing, mailing correspondence.
- Maintained confidential records in accordance with data protection regulations.
- Served as a liaison between internal departments to facilitate communication flow.
- Screened incoming telephone calls, routing to appropriate personnel.
- Greeted visitors warmly while providing excellent customer service.
- Established professional and collaborative working relationships with company associates and external parties.
Education
Bachelor of Science - Business Administration
Pan-Atlantic University
Lagos 10.2017 - 07.2023
High School Diploma -
Africa International College
Abuja 09.2011 - 07.2017
Certificate - Graphic Design
Bizmarrow Technologies: ICT & Computer Training School
Abuja05-2025
Graduate Certificate - Social Media Marketing
Conestoga College Institute of Technology And Advanced Learning
Kitchener08-2026
Skills
- Decision Making
- Records Management
- Inventory Management
- Sales and marketing
- Customer service
- Team collaboration
- Attention to Detail
- Conflict Resolution
- Human Resource Support
- Problem Solving
- Database Management
- Adaptability and Flexibility
- Personnel Management
- Customer Services
- Relationship Building
- Decision-making
- Effective Communication
- Relationship building and management
- Issue resolution
- Excellent listening skills
- Relationship building and rapport
- Social media marketing
- Product demonstrations
- FLUENT IN ENGLISH
- Marketing
Languages
English
Native or Bilingual
Certification
Kudimata Certificate of Completion For Basic Financial Education
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Video Gaming
- I enjoy cooking for friends and family gatherings
- Participating in cooking contests and challenges to showcase culinary skills and creativity
- Embracing outdoor adventures such as snowboarding and hiking
- Fashion
- Road Trips
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Swimming
Timeline
Business Development Executive
Champions Properties Limited
08.2025 - Current
Administrative/Human Resource Officer
NIGERIA BULK ELECTRICITY TRADING PLC
01.2024 - 11.2024
Administrative Officer
FEDERAL ROAD SAFETY NATIONAL HOUSING FUND
08.2020 - 10.2020
Bachelor of Science - Business Administration
Pan-Atlantic University
10.2017 - 07.2023
High School Diploma -
Africa International College
09.2011 - 07.2017
Certificate - Graphic Design
Bizmarrow Technologies: ICT & Computer Training School
Graduate Certificate - Social Media Marketing
Conestoga College Institute of Technology And Advanced Learning
Awards
Most Amiable
Community Service
ROAD SAFETY CLUB, Sanitation Worker, Abuja, FEDERAL CAPITAL TERRITORY, 2010-01, 2011-12, Performed daily sanitation duties including sanitizing equipment, disposing of hazardous waste materials, and ensuring compliance with health regulations.