Andria Joseph

• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Greeted customers and answered any questions they had about the store's products and services.
• Conducted price checks for special orders or discounts as requested by customers.
• Provided excellent customer service while promoting loyalty programs to increase sales potential.
• Processed returns and exchanges of merchandise in accordance with store policies.
• Performed other duties as assigned by management.
• Followed company security procedures for handling large sums of money.
• Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.

• Maintained up-to-date knowledge of labor laws and regulations related to hiring practices.
• Managed employee relations issues such as grievances, disciplinary actions and terminations.
• Developed and implemented HR policies, procedures, and processes to ensure compliance with employment regulations.
• Facilitated Induction program for new hires on topics such as organizational culture, policies and procedures.
• Reviewed job descriptions for accuracy and relevance to current needs of the organization.
• Assisted HR manager with strategic planning initiatives related to talent acquisition.
• Collaborated with department heads to develop programs promoting workplace safety and health.
• Conducted exit interviews for departing employees to identify areas of improvement within the organization.
• Conducted performance reviews for all employees on a yearly basis.
• Drafted offer letters for new hires in line with company policy and procedure.
• Organized recruitment activities including job postings, candidate sourcing, interviewing and selection.
• Created and maintained personnel records in accordance with legal requirements.
• Directed 1st level recruitment process.
• Prepare draft emails and other correspondence for the CEO.
• Scheduling monthly review meetings for every department
• Documenting the presentations prepared
• Presenting the presentations prepared by each departmental heads and record the minutes of each meeting.
• Minutes of meetings are recorded and shared through Basecamp 3 app.
• Organize and prepare relevant briefing or background materials for meetings Create and or adapt presentations to be made by the CEO.
• Organizing/coordinating CEO’s travel, both domestically and internationally
• First point of contact for internal and external clients on CEO’s activities and events, independently handle sensitive communication/information

• Conducted employee onboarding process, orientations, and exit interviews.
• Compiled reports related to hiring, termination, promotions, absences, turnover rates.
• Organized staff events such as team building activities, holiday parties.
• Maintained accurate records of personnel data in the HRIS system.
• Developed training programs for new hires and existing employees.
• Assisted with payroll processing by verifying timekeeping records.
• Monitored company compliance with labor regulations at all levels.
• Investigated complaints of discrimination or harassment within the workplace.
• Drafted and implemented HR policies in accordance with applicable laws.
• · Managed payroll of 20 employees.
• Safeguarded human resource information, maintaining employee confidence and protecting operations.
• Assisted with budget preparation for HR-related expenses, including training, benefits, and employee programs.
• Implemented performance management systems, including performance appraisals and goal setting, to boost productivity.

• Proper documentation and filing, updating records and registers Submission of monthly attendance & leave record to the HR department
• Organize and maintain personal records.
• Presented reports to stakeholders on process as well as problems and solution
• Verification and checking of vehicle bills and preparation of note approvals for timely payments to the vendors.
• Handling leaves and attendance issues prior to month-end and updating the payroll team for salary processing.
• On boarding and Off boarding – Owns documentation, Access card, and Provide credentials for the employees.
• Meeting minutes for all the Strategic calls
• Maintaining the following registers: Visitors Register Leave Management Access Card Employee Database Help in Drives/ Events/ Trips/ Get-togethers etc.

· Handling housekeeping department

· Fill in as Executive Assistant for MD

· Assist in payroll generation.

• Created and maintained relationships with key stakeholders.
• Manage the executive’s calendar.
• Assist with coordinating appointments.
• Coordinate travel arrangements
• Manage requests for meetings, conference calls interviews.
• Prepare correspondence as requested.
• Handle communication, interacting with all levels.
• Develop reports, spreadsheets, and other necessary documents.
• Greet/attend visitors and callers.
• Process expense reports for executives
• Maintain personnel document files.
• Provide office management support, including management of facilities.