Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

ANDREWS JOHN

Richmond Hill,Ontario

Summary

Dynamic leader with a proven track record at Canadian Tire, enhancing customer satisfaction through innovative process improvements and effective team management. Skilled in complex problem-solving and staff development, adept at fostering cross-departmental collaboration and executing strategies that drive results. Demonstrates exceptional time management and verbal communication, ensuring projects exceed expectations. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

16
16
years of professional experience
1
1
Certification

Work History

MANAGER

CANADIAN TIRE
04.2018 - Current
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.

Educational Consultant

GLOBAL EDUCATION CONSULTANTS
06.2014 - 02.2018
  • Organized client files efficiently, ensuring easy access to critical information during consultations and application preparation.
  • Assisted clients in preparing persuasive personal statements, highlighting their unique qualifications and contributions.
  • Conducted thorough document reviews to identify potential errors or inconsistencies before submission, minimizing delays or rejections.
  • Liaised with employers and educational institutions on behalf of clients, gathering essential documentation required for applications.

Event Manager

SYDNEY CONVENTION AND EXHIBITION CENTRE
03.2008 - 03.2014
  • Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
  • Streamlined event planning processes by implementing efficient project management strategies.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Increased client satisfaction by consistently delivering well-executed events within budget constraints.
  • Recruited trained, and managed teams of volunteers to assist with event operations and logistics.

Student Coordinator

Bridge Business College
04.2008 - 03.2010
  • Answered and made calls, scheduled appointments and maintained records and files.
  • Increased awareness of available resources among the student population through effective marketing strategies.
  • Assisted in the planning and execution of orientation programs for new students, ensuring a smooth transition into college life.
  • Improved communication between students and faculty through efficient scheduling and facilitation of meetings.

Employment Consultant

ORS
04.2010 - 03.2014
  • Developed customized job search strategies for clients, resulting in increased interview rates and job offers.
  • Proofread and edited clients' resumes to improve interview chances.
  • Offered ongoing support to clients throughout their job search journey, addressing concerns and challenges as they arose.
  • Reviewed, tracked and coordinated employment referrals.

Education

DIPLOMA OF BUSSINESS - BUSSINESS MANAGEMENT

BRIDGE BUSSINESS COLLEGE
SYDNEY AUSTRALIA
08.2010

ADVANCED DIPLOMA OF HOSPITALITY MANAGEMENT - Hospitality Management

CARRICK INSTITUTE OF EDUCATION
SYDNEY AUSTRALIA
04.2010

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Staff Management

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Tamil
Full Professional
Malayalam
Native or Bilingual

Certification

JHSC PART 1 AND PART2

FIRE WARDEN AND EVACUATION


Timeline

MANAGER

CANADIAN TIRE
04.2018 - Current

Educational Consultant

GLOBAL EDUCATION CONSULTANTS
06.2014 - 02.2018

Employment Consultant

ORS
04.2010 - 03.2014

Student Coordinator

Bridge Business College
04.2008 - 03.2010

Event Manager

SYDNEY CONVENTION AND EXHIBITION CENTRE
03.2008 - 03.2014

DIPLOMA OF BUSSINESS - BUSSINESS MANAGEMENT

BRIDGE BUSSINESS COLLEGE

ADVANCED DIPLOMA OF HOSPITALITY MANAGEMENT - Hospitality Management

CARRICK INSTITUTE OF EDUCATION

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