Andrew Vatani
Vancouver
Summary
Experienced and reliable office professional with a strong background in administrative support, customer service, and team coordination. Skilled in managing daily office operations, handling documentation, scheduling, and maintaining organized records with attention to detail. Proficient in Microsoft Office with a proven ability to communicate effectively, solve problems efficiently, and support cross-functional teams in a fast-paced environment. Eager to find an opportunity where I can demonstrate my skills and grow professionally while contributing to organizational success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
HR Assistant
NBM
11.2024 - 05.2025
- Assisted in the daily operations of HR functions and responsibilities.
- Organized and maintained employee records by filing documents into personnel files.
- Managed and updated the employee database; generated HR reports upon request.
- Utilized Monday.com to update and track employee information, status changes, reports, and vacation schedules.
- Monitored employee attendance using WinTeam software.
- coordinated and conducted interviews and handled paperwork related to employment contracts and preparing their primary equipment like making ID card and giving them Tshirts.
- Posted job openings on indeed, reviewed incoming resumes, and evaluated candidates for job fit based on experience and legal documents like work permit and study permit.
- Assigned work hours to employees in compliance with legal regulations, such as limiting student workers to a maximum of 24 hours per week.
- Monitored employee probation periods and performance evaluations, and reported findings to the HR Manager.
- Issued warnings or termination notices as needed during formal meetings with employees.
- Communicated with HR manager or related department regarding employee-reported issues such as maintenance problems.
- Managed daily scheduling and arranged replacements for shifts when employees reported sick.
Assistant Supervisor/Sales
Oyama Sausage Co.
09.2020 - Current
- Assist supervisor in daily operations and train new staff to deliver exceptional customer service.
- Manage inventory and ensure the freshness and quality of products.
- Handle email communication related to orders and payments.
- Provide customers with in-depth knowledge of deli products, offering personalized recommendations.
Translation Service
Self Employed
07.2015 - Current
- Provided translation of different contents from Farsi to English and English to Farsi.
Administrative/Customer Service
Barez Plastic Co.
07.2016 - 07.2017
- Delivered exceptional customer service to international clients and partners.
- Researched and identified new target markets and potential clients.
- Coordinated the shipment of product samples to prospective clients and arranged factory visits.
- Hosted international clients, ensuring all their needs were met during their visit.
- Scheduled meetings based on the General Manager's availability.
- Provided interpretation and translation support during meetings and phone calls.
- Facilitated the negotiation and finalization of long-term contracts with clients.
- Translated website content and organized various web elements, including photos, text, and fonts.
- Attended various plastics industry exhibitions.
Customer Service/Sales
Sea One Pars Logistic
01.2015 - 01.2016
- Identified customers in need of shipping services.
- Determined the most cost-effective shipping method (sea, air, transit, or rail) based on customer budgets.
- Monitored and ensured adherence to shipping procedures.
- Utilized OTMS software to generate Bills of Lading.
Administrative/Customer Service/Sales
Top Shimi Co.
01.2012 - 01.2015
- Delivered customer service to both international and domestic clients, addressing inquiries about product information and pricing.
- Conducted market research to identify promising products for import.
- Sourced competitive pricing from external suppliers, including platforms like Alibaba.
- Coordinated meetings with the General Manager to discuss potential risks and challenges.
- Oversaw shipping procedures to ensure smooth operations.
Education
ASSOCIATE IN ARTS (A.A.) -
Alexander College
Vancouver, BC01.2022
BACHELOR OF ARTS (B.A.) - ENGLISH LANGUAGE TRANSLATOR TRAINING
Azad University
07.2010
Skills
- Administrative support
- Customer service
- Client relations
- Attention to detail
- Organizational skills
- Time management
- Microsoft Office proficiency
- Inventory control
- Calendar management
- Meeting scheduling
- Office Administration
- Verbal and written communication
- Fast Learner
- Marketing assistance
- Decision-Making
- Team Leadership
Certification
- Class 5 driver license
- ICDL (Grade 1,2 Computer Operating)
Languages
Persian
English
Timeline
HR Assistant
NBM
11.2024 - 05.2025
Assistant Supervisor/Sales
Oyama Sausage Co.
09.2020 - Current
Administrative/Customer Service
Barez Plastic Co.
07.2016 - 07.2017
Translation Service
Self Employed
07.2015 - Current
Customer Service/Sales
Sea One Pars Logistic
01.2015 - 01.2016
Administrative/Customer Service/Sales
Top Shimi Co.
01.2012 - 01.2015
BACHELOR OF ARTS (B.A.) - ENGLISH LANGUAGE TRANSLATOR TRAINING
Azad University
ASSOCIATE IN ARTS (A.A.) -
Alexander College
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