Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Andrew Tran

Waterloo,ON

Summary

Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules.

Overview

6
6
years of professional experience

Work History

Team Lead - Software Development

D2L
09.2023 - Current
  • Developed customized software solutions for diverse clients, resulting in increased satisfaction and repeat business.
  • Designed and developed custom scalable AWS cloud solutions based on APIs of core product to enhanced performance and cost optimization.
  • Improved software development processes by implementing agile methodologies and streamlining team communication.
  • Led a cross-functional team of developers and designers to deliver high-quality software on time and within budget.
  • Developed and maintained effective relationships with key stakeholders to better understand their needs and expectations.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.

Senior Software Test Developer

D2L
01.2022 - 09.2023
  • Mentored junior developers, fostering a collaborative learning environment and supporting professional growth.
  • Continued same responsibilities as previous role.

Software Test Developer

D2L
01.2018 - 12.2021
  • Primarily responsible for testing of new features and resolution of defects as well as supporting the stability of client production environments through triage, monitoring systems and bug fixes.
  • Provided detailed defect reports, enabling swift identification and resolution of issues by development teams.
  • Supported deployment processes by validating software releases before promoting them to production environments.
  • Conducted root cause analysis on recurring defects, providing actionable insights for future prevention measures.
  • Improved software efficiency by troubleshooting and resolving coding issues.
  • Triaged production issues across development teams and services teams to ensure stability of production systems and functionality
  • Involved in 24 hour On-Call rotations to support any major client production issues varying from deployment issues to major defects.
  • Spearheaded production monitoring initiatives to track errors such as SQL timeouts to reduce discovery and resolution time.

Education

Bachelor of Science - Mathematics

University of Waterloo
Waterloo, ON
2013

Skills

  • Solution Implementation
  • Infrastructure Planning
  • Production Monitoring
  • Excellent Communication
  • Customer Focus
  • NET development
  • SQL Databases
  • AWS Certification

Accomplishments

  • Creates and maintains the Super Earth Galactic War Data Archive YouTube channel. Receiving nearly 50,000 subscribers in less than a month. Analyzes and follows the fine details of the Galactic War daily.

Languages

English
Native or Bilingual

Timeline

Team Lead - Software Development

D2L
09.2023 - Current

Senior Software Test Developer

D2L
01.2022 - 09.2023

Software Test Developer

D2L
01.2018 - 12.2021

Bachelor of Science - Mathematics

University of Waterloo

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Andrew Tran