Andrew Trajanovski
Toronto,ON
Summary
Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals.
Overview
13
13
years of professional experience
Work History
Pharmacy Rollout Specialist (Full-time)
Shoppers Drug Mart
03.2023 - Current
- Conduct on-site validations of new pharmacy software and hardware across Canada, ensuring seamless software and hardware integration.
- Delegated tasks effectively within the team while organizing training sessions for regional directors.
- Liaison with project managers, IT, and Pharmacy Operations during validations, ensuring seamless communication.
- Resolve critical issues through immediate action, coordinating with relevant teams.
- Conducted strategic store visits, providing constructive feedback, and offering solutions to enhance staff performance.
- Coach pharmacy teams on new workflow dynamics associated with the adoption of new software, ensuring adherence to roles and responsibilities.
- Played a key role in representing the pharmacy solutions and technology team at the annual Pharmacy Associate/Owner Conference
- Led successful rollouts of pilot stores, showcasing leadership and adaptability within the organization.
Lead Pharmacy Assistant (Full-time)
Loblaw Pharmacy
08.2014 - 04.2023
- Liaised with the pharmacist to measure and prepare medication doses and package and label prescriptions
- Established and maintained strong relationships with both new and existing patients
- Maintained drug inventory, creating expired RX return claims, maintaining detailed records
- Facilitated accurate bookkeeping and prepared medication billing details
- Flagging incorrect dosing and drug interactions to the pharmacist
- Supervised and delegated tasks to assistants, interns, and clerks
- Training new staff, relief pharmacists, students, and interns on pharmacy software, regularly providing support to team members to improve workflow and wait times.
Programming Assistant
Canadian National Exhibition
04.2011 - 10.2014
- Collaborated with vendors via telephone, email, and text prior to large events to coordinate delivery and set up
- Planned and coordinated registration, hotel accommodations, and transportation to facilitate the smooth execution of event activities
- Recruited sponsors for events and planned scope of involvement, financial tie-ins, and promotional aspects for mutual benefit
- Supported accurate financial recordkeeping by closely checking bills and approving payments
- Scheduled and supervised show staff accordingly
- Utilized internal databases to prepare and distribute guest lists, electronic invitations, and registration processes.
Skills
- Excellent Interpersonal Skills
- Proficiency In Microsoft Office
- Excellent Time Management
- Excellent Verbal and Written Communication
- Efficient and Detail-Oriented
- Excellent Training and Leadership Skills
- Conflict Resolution
- Critical Thinking
References
Available upon request
Languages
English
Native or Bilingual
Timeline
Pharmacy Rollout Specialist (Full-time)
Shoppers Drug Mart
03.2023 - Current
Lead Pharmacy Assistant (Full-time)
Loblaw Pharmacy
08.2014 - 04.2023
Programming Assistant
Canadian National Exhibition
04.2011 - 10.2014
Similar Profiles
Charlene AkeyCharlene Akey
Cashier at Shoppers Drug MartCashier at Shoppers Drug Mart
Gord SmithGord Smith
Front Store Manager at Shoppers Drug MartFront Store Manager at Shoppers Drug Mart
Pawandeep Kaur SidhuPawandeep Kaur Sidhu
Pharmacy Intern at Shoppers Drug MartPharmacy Intern at Shoppers Drug Mart
LOVE OSEI AGYAPONGLOVE OSEI AGYAPONG
Post Office Clerk at Shoppers Drug MartPost Office Clerk at Shoppers Drug Mart
Kenrick BarnettKenrick Barnett
Digital Content Creator at Dutchpot ChroniclesDigital Content Creator at Dutchpot Chronicles