Passionate, collaborative management approach; decisive, action-driven and results focused. A highly successful background in the achievement of profitable business growth, and employee engagement. Extensive experience working with contact centers, field sales, and project management; consistently delivering and exceeding business objectives. A seasoned negotiator, motivating, building trust, and earning respect among peers and clients. Confident, analytical, with a proven management competency skill set in sales coaching, mentoring, leadership, and marketing. Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in the development of successful sales and customer support teams.