Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
AssistantManager

Andrew Szilagyi

Calgary,AB

Summary

Dynamic and results-driven professional with proven expertise in customer service and team leadership at Dairy Queen Grill & Chill. Enhanced operational efficiency and accuracy in cash handling, while fostering a positive work environment. Skilled in decision-making and time management, consistently improving team productivity and customer satisfaction.

Overview

15
15
years of professional experience

Work History

Assistant Manager

Dairy Queen Grill & Chill
09.2012 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Supervisor

Little Ceasars Pizza
04.2010 - 07.2012
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Cook

Olive Garden Restaurant
10.2009 - 07.2010
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Education

Certificate - Culinary Arts PCK Course 2 Year Program

SAIT (Southern Alberta Institute of Technology)
Calgary, AB
06-2014

High School Diploma -

Father Lacombe HighSchool
Calgary Alberta
06-2012

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management

Languages

English

Interests

  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Cooking
  • Baking

Timeline

Assistant Manager

Dairy Queen Grill & Chill
09.2012 - Current

Supervisor

Little Ceasars Pizza
04.2010 - 07.2012

Cook

Olive Garden Restaurant
10.2009 - 07.2010

Certificate - Culinary Arts PCK Course 2 Year Program

SAIT (Southern Alberta Institute of Technology)

High School Diploma -

Father Lacombe HighSchool

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Andrew Szilagyi