Andrea Steinberg
Burlington,ON
Summary
Seeking part-time employment with a company, I can grow with. High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.
Overview
3
3
years of professional experience
Work History
HOST
Beer Town
07.2021 - 11.2021
- Greeted guests and managed wait time expectations.
- Tracked seating availability using smart table.
- Answered telephone inquiries and provided information.
- Take party reservations.
- Cleaned and restocked counter areas, replenished and checked supplies.
- Schedule and confirm reservations.
- Managed take-out orders.
- Completed closing duties.
- Helped train new hosts/hostess.
Host/Food Runner/Expo
Milestones Grill And Bar
01.2022 - 11.2023
- worked with open table to manage reservations and add notes to large parties.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- table rotation for servers to help workload distribution, and improve service quality.
- Was trained and trained other hosts/MODS on expo as well as delivery systems like Uber Eats, Skip The Dishes and DoorDash.
- Head food runner on friday and saturdays to keep a proper flow from the kitchen to tables.
- Developed a relationship with regulars during the week
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
Host
Lot 88 Steakhouse
01.2024 - Current
- Working with table agent.
- Helped to train new hosts joining our team.
- Provided customer satisfaction by promptly greeting and seating guests upon arrival.
- Assisted servers with food running/drinks during busy hours to ensure fast service for all guests.
- Maintained an organized host stand, including menus, reservation logs, and seating charts.
Education
Dr. Frank J. Hoyden Secondary School
Skills
- Hardworking
- Responsible
- Excellent Communication Skills
- Experienced
- Team Collaboration
- Quick Learner
Languages
English
Native or Bilingual
Timeline
Host
Lot 88 Steakhouse
01.2024 - Current
Host/Food Runner/Expo
Milestones Grill And Bar
01.2022 - 11.2023
HOST
Beer Town
07.2021 - 11.2021
Dr. Frank J. Hoyden Secondary School
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