Andrew Silk

Technical Procurement Coordinator for Tridel and Tridel's five sister companies. Responsible for:
• Onboarding and Offboarding.
• Purchase ordering technical hardware and software.
• Internal technical invoicing, and technical finance reconciliation.
• Vendor agreements and maintenance.
• Researching new procurement areas, assessing industry changes, and advising the company on issues that must be resolved before procurement begins.
• Reviewing procurement requests, spec drafts, and contracts for content, clarity, risk analysis, and compliance.

• Company Overview: OpenWANsolutions operates as technical consulting collaboration company made up of industry professionals, specializing in consulting and technical support for non-profit and not for profit organizations
• Security Responsibilities: CCIRC response and health
• Platform and network security
• Data and Breach response
• Policy and procedure development and documentation
• Break/fix and MSP
• Focused on community outreach and initiatives
• Consulting service leveraged by NPO's internal IT teams
• Consulting, implementation, technical infrastructure specialist

• Head system administrator, network administrator, and telephony administrator
• Oversaw the migration planning, networking, system security, service infrastructure, internal service and tool infrastructure, legacy headend infrastructure, as well as customer facing products that include legacy Internet, Hosted Phone, Line of Sight Microwave, Web hosting platform, ARIN upkeep, DNS, consultation, monitoring, and NOC services
• Also tasked with technical and non-technical operations including, record keeping, and legal correspondence
• Networking Responsibilities: ISP Metro network with 100+ Cisco 2960,3560,4500 switches with Cisco 6500 chassis redundant Core Management, including 3 IPS to IPS x-connects
• 3500 customer point-to-multi-point DOCSIS wireless network with an additional 10 Redline Point-to-point sites
• ARRIS/Aurora and Innomedia long haul fiber optical chassis
• 2 headend server hub facilities plus 6 additional headend pop sites
• Presence at 110 King,151 Front Main ISP hub Data Centers
• ARRIS and Cisco 10k DOCSIS CMT's
• ARIN public IPv4 IP management
• Servers Responsibilities: 20 plus linux 3ware, Cisco M2, and M4 servers, running XEN virtualization
• 3 public global Linux Nameservers, utilizing Bind9
• Public and Private IP linux DHCP servers utilizing dhcpd
• 4 Virtualized Xen Linux Asterisk PBX servers feeding Hosted Phone Services
• OpenVPN employee access Servers
• Network admin Linux servers utilizing Nagios3, Cacti, openRADIUS
• SuiteCRM and Linux reporting servers, and internal tool webservers utilizing (LAMP) Apache2, MYSQL database management
• PostFIX public mail Servers

• System navigation and dedicated escalation support for a 150+ employee campaign
• Role focused on maximizing invested training costs by minimizing employee turnover
• Success was measured on employee retention after a 30-day nesting period following initial training

• Co-managed Hamilton's branch of 150+ sales staff, including daily and campaign financial goals
• Responsible for the recruitment, advertising, and training of staff, including dismissal and disciplinary actions