Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Andrew Shaw

Burlington,ON

Summary

Highly skilled Telecommunications Sales Engineer with demonstrated experience in designing and implementing scalable, efficient systems. Proficient in collaborating with stakeholders to define business requirements and translate them into technical solutions. Known for strategic problem-solving abilities, strong communication skills, and consistent execution of complex projects. Bringing over 30 years of telecommunications background and experience.

Overview

29
29
years of professional experience

Work History

Solutions Architect Wholesale

Rogers Communications
Toronto, Ontario
04.2023 - 06.2024
  • Defined high level solution architectures based on customer's business objectives.
  • Developed technical solutions and strategies for a variety of clients.
  • Collaborated with designers, developers and engineers to bring technical solutions to life.
  • Defined technical integration strategy and developed integration plans.
  • Provided detailed design and costing for large opportunities.

Technical Sales Specialist Wholesale

Shaw Communications
Toronto, Ontario
05.2010 - 04.2023
  • Maintained relationships with key decision makers in target accounts.
  • Trained sales staff on the features and benefits of products offered.
  • Attended trade shows, conferences, and industry events to build customer engagement.
  • Provided detailed design and costing for large opportunities.
  • Prospected new customers and built deeper relationships with existing customers.

Manager Data/Transport Design and Provisioning

Group Telecom/360 Networks/ Bell Canada
Toronto, Ontario
01.2001 - 05.2010
  • Provided leadership during times of organizational change or crisis situations.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Created circuit design and implementation standards across our full product lineup.
  • Led a team of 15 employees, ensuring high productivity and excellent internal customer service.

Network Design Analyst

Shaw FiberLink
Toronto, Ontario
03.1997 - 01.2001
  • Designed, Provisioned and Operationally maintained access and core switch/router network.
  • Coordinated field services, contractors and customer contacts for all network equipment implementations.
  • Provided Tier 2 support for trouble ticket response and after hour National support.
  • Technically supported Sales Engineers and assisted with Sales calls.

Installation and Maintenance Technician

Shaw FiberLink
Toronto, Ontario
01.1995 - 03.1997
  • Responsible for installation and maintenance of all national customer and core telecom infrastructure.
  • Constructed new regional CO's, POP's and hubsites including -48VDC Power Plant installations.
  • Provided 7/24 on call field support for National NOC on all outage and repair.
  • Created BOM and SOW for all new installations and ordered parts through various vendors.

Education

Electronic Engineering Technology

Mohawk College of Applied Arts And Technology
Hamilton, ON
05-1990

Skills

  • Customer Relations
  • Technical architecture
  • Network design
  • Improving processes
  • Technical Project Management
  • Technical Documentation and Reporting
  • Sales focused and results oriented

Accomplishments

  • MEF CECP ( Metro Ethernet Forum - Carrier Ethernet Certified Professional )

Timeline

Solutions Architect Wholesale

Rogers Communications
04.2023 - 06.2024

Technical Sales Specialist Wholesale

Shaw Communications
05.2010 - 04.2023

Manager Data/Transport Design and Provisioning

Group Telecom/360 Networks/ Bell Canada
01.2001 - 05.2010

Network Design Analyst

Shaw FiberLink
03.1997 - 01.2001

Installation and Maintenance Technician

Shaw FiberLink
01.1995 - 03.1997

Electronic Engineering Technology

Mohawk College of Applied Arts And Technology

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