Andrew Schmittling
Aldergrove,BC
Summary
Experienced customer service professional with a strong focus on conflict resolution and communication. Demonstrated ability to uphold high standards in customer safety and satisfaction. Committed to improving the quality of life for individuals with intellectual, developmental and physical disabilities.
Overview
8
8
years of professional experience
Work History
Food Service Worker
Vancouver Community Collage
Vancouver , BC
07.2018 - Current
- Identified needs of customers promptly and efficiently
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Order and receive food, supplies, and equipment for culinary arts and food services
- Balance food and supply orders
- Efficient cleaning, dishwashing, pot washing, and maintaining a workspace
- Operated cash register to process cash, check, and credit card transactions
- Followed food safety regulations pertaining to sanitation, food handling and storage
Shipping and Receiving Clerk
Vancouver Community Collage
Vancouver, British Columbia
01.2018 - Current
- Primarily responsible for directing or distributing all shipments to the originator, or other appropriate locations
- Receives, checks, and signs for all incoming supplies, materials, equipment, and other goods using a logbook and all college-designated software (Banner, FoodTrak, FAST, etc)
- Prepares and maintains a variety of clerical records for shipping and receiving transactions.
- Picks up (if required) and dispatches all departmental outgoing goods via an approved courier company, or Canada Post. Upon sending the parcel out of the college, email all tracking information to the client, and store all tracking information for the shipment in Shipping/Receiving
- Completed day-to-day duties accurately and efficiently
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
Education
BCMSA WHMIS Certified
First Aid OFA Level 1
Food Safe Certified
Skills
- Customer service and conflict resolution
- Problem solving and multitasking
- Attention to detail and time management
- Effective communication skills
- General housekeeping abilities
- Self motivation and heavy lifting
Custom Section 1
- Josh J 604-328-2555
- Steve B 604-364-2714
Timeline
Food Service Worker
Vancouver Community Collage
07.2018 - Current
Shipping and Receiving Clerk
Vancouver Community Collage
01.2018 - Current
BCMSA WHMIS Certified
First Aid OFA Level 1
Food Safe Certified