Andrew Saldana
Chino
Summary
Leveraging my experience in education and customer service, I seek to contribute my skills as a leader. To demonstrate my skills in an educational setting assisting others with their educational journey.
Overview
2
2
Languages
4
4
years of professional experience
Work History
International Advisor II
Westcliff University
07.2022 - Current
- Assist students by maintaining their F-1 status in compliance with USCIS
- Collaborated with faculty to identify resources needed for student engagement initiatives.
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
- Analyzed student feedback to refine advising processes and improve overall satisfaction rates.
- Mentored junior advisors, providing guidance on best practices in student support services.
- Implemented data-driven strategies to track and improve advising effectiveness across departments.
- Proficient in operating systems such as SLATE and Salesforce
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Utilized advanced CRM tools to track client interactions efficiently while maintaining detailed records of their individual goals, preferences, and concerns.
- Enhanced team productivity with introduction of streamlined processes for client assessments and follow-ups.
- Advocated for students to access available resources.
Education
Associate of Arts - History
Mount San Antonio College
Walnut, CA06-2020
Bachelor of Arts - History
University of California, Irvine
Irvine, CA07-2022
Skills
- Soft Skills — Organized, Adaptable, Collaborative, Approachable, Considerate, Empathetic, Punctual, Training and mentoring, Presentations and public speaking
- Computer Skills — Project Management Tools, Data Analysis, Image Editing, Google Suite, Spreadsheets, Video Editing
- Technical Skills — Data-Driven Decision Making, Program Implementation, Curriculum Development, Detailed Reports, Interpretive Skills, Linguistic Skills, Organizational Skills
Languages
Spanish
English
Timeline
International Advisor II
Westcliff University
07.2022 - Current
Associate of Arts - History
Mount San Antonio College
Bachelor of Arts - History
University of California, Irvine