Andrew Robles
Oxnard
Summary
Dynamic supervisor with extensive experience at Lowe's and Home Depot, excelling in employee training and compliance management. Proven track record in enhancing customer satisfaction and team morale while enforcing safety protocols. Skilled in inventory management, effectively optimizing stock levels to drive operational efficiency.
Overview
15
15
years of professional experience
Work History
Supervisor
Lowes
Newbury Park
2023.08 - Current
- Supervised team members to ensure compliance with safety protocols and procedures.
- Assisted customers by providing product information and resolving inquiries effectively.
- Trained new employees on company policies and operational procedures.
- Enforced store policies to uphold customer service standards and operational efficiency.
- Complied with company policies, objectives and communication goals.
Plumber
Ferguson
Camarillo
2018.08 - 2022.12
- Installed plumbing systems in residential and commercial buildings.
- Repaired leaks and clogs using appropriate tools and techniques.
- Assisted customers with product selection and plumbing solutions.
- Conducted routine maintenance checks on plumbing fixtures and systems.
- Replaced worn or damaged plumbing fixtures such as sinks, toilets, tubs, showers, and garbage disposals.
- Located and repaired leaks in water supply lines.
- Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
Supervisor
Home depot
Camarillo
2010.02 - 2018.07
- Managed inventory levels to maintain optimal stock availability on sales floor.
- Assisted customers by providing product information and resolving inquiries effectively.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
Education
High School Diploma -
Rio Mesa
Oxnard, CA2007-06
Skills
- Employee training
- Policy enforcement
- Compliance management
- Safety protocols
- Inventory management
- Customer relationship management
Affiliations
- I have coached baseball little league for the past 8 years, I am responsible for the upkeep and maintenance of the baseball fields, including ensuring clean and safe playing surface I ensure optimal field conditions. My duties involve meticulous field preparation, including debris removal and surface grooming to optimize playing time. I ensure baseball fields meet or exceeds standards for cleanliness and playing through diligent maintenance and attenstion detail.
Timeline
Supervisor
Lowes
2023.08 - Current
Plumber
Ferguson
2018.08 - 2022.12
Supervisor
Home depot
2010.02 - 2018.07
High School Diploma -
Rio Mesa