Summary
Overview
Work History
Education
Skills
Timeline
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Andrew Ratte

Andrew Ratte

Ottawa,ON

Summary

I recently graduated from Trent University with a degree in Business Administration and have since moved to Ottawa. I am enthusiastic about applying diverse skills to all areas of business and finance. I am a flexible team player, knowledgeable about many financial practices and concepts. I have very strong customer service skills and I am looking to apply those to a full time job using my business degree to bring value to an organization.

Overview

4
4
years of professional experience

Work History

Marketing Placement

Flow Spa
12.2022 - 04.2023


  • Created content and promotional materials to drive engagement and conversions.
  • Developed and implemented successful marketing strategies to increase brand visibility and sales performance.
  • Deployed well-coordinated campaigns, events and public relations strategies to promote brand.
  • Launched successful digital marketing campaigns that achieved goals for increased website traffic.
  • Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
  • Executed comprehensive marketing plans that consistently achieved targets for increased revenue.

Server

The Keg Steakhouse & Bar
08.2020 - 04.2023
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Cultivated warm relationships with regular customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Increased sales significantly by upselling higher-end products to customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Productions and Team Manager

Student Works Painting
02.2021 - 09.2022


  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Delivered regular team meetings for aligned work towards common goals.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
  • Recruited and trained high-performing team members, maintaining optimized customer service.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Wardrobe Consultant

Moores Clothing for Men
03.2019 - 09.2019
  • Collaborated with clients to organize and restyle wardrobes, utilizing both pre-existing and new pieces.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Negotiated prices, terms of sales and service agreements.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

BBA - Business Administration, Marketing and Consumer Culture

Trent University
Peterborough, ON
04.2023

Skills

  • Project Management
  • Online Marketing
  • Pricing Structures Knowledge
  • Business Development
  • Market Research Expertise
  • Business Negotiation
  • Product Promotion
  • Verbal Communication

Timeline

Marketing Placement

Flow Spa
12.2022 - 04.2023

Productions and Team Manager

Student Works Painting
02.2021 - 09.2022

Server

The Keg Steakhouse & Bar
08.2020 - 04.2023

Wardrobe Consultant

Moores Clothing for Men
03.2019 - 09.2019

BBA - Business Administration, Marketing and Consumer Culture

Trent University

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