ANDREW PICADO
Compton,CA
Summary
Professional food industry leader skilled in team collaboration, operational management, and achieving results. Adept at inventory control, cost management, and ensuring high standards of food safety and customer satisfaction. Strong focus on flexibility and reliability to adapt to changing needs and drive success. Prepared to make significant impact in food management.
Overview
10
10
years of professional experience
Work History
Food Leader
IKEA
Carson, CA
03.2023 - Current
- Oversaw daily food operations, ensuring compliance with health and safety regulations.
- Managed inventory control, optimizing stock levels to reduce waste and improve efficiency.
- Developed training programs for staff, enhancing service quality and operational knowledge.
- Implemented cost-saving initiatives, streamlining processes to improve overall profitability.
- Analyzed customer feedback to refine food offerings and enhance guest satisfaction metrics.
- Led team meetings focused on performance improvement and best practices in food management.
- Maintained high standards of cleanliness and organization in kitchen and dining areas to ensure safety compliance.
- Reduced food waste by closely monitoring inventory levels and adjusting purchasing decisions accordingly.
- Enhanced customer satisfaction by implementing new food safety protocols and ensuring proper food handling procedures.
General Manager/ District Manager
The Buffalo Spot/ Blue Burro
Pico Rivera
10.2019 - 08.2022
- Created a weekly schedule for two store locations
- Controlled labor percentage and reduced food waste to optimize operational costs
- Managed Inventory and ordering for multiple locations
- Ensure equipment was operating efficiently and maintained cleanliness
- Handle team member issues such as tardiness, cell phones, language, attitude, and dress code
- Facilitate FOH and BOH issues
- Train team members to greet all customers and provide excellent customer service
- Managed recruitment and dismissal of team members
- Follow Core Values; Excellence, Quality, Integrity and Relationships
Team Leader/ Manager
The Buffalo Spot- South Gate, CA
South Gate, CA
05.2019 - 10.2019
- Managed cash handling and conducted safe counts.
- Facilitated timely breaks for crew members to maintain productivity and morale.
- Greeted customers and delivered high-quality service to enhance customer experience
- Oversaw food preparation to maintain quality and efficiency in service
- Cooking and assembling food
- Maintained readiness of all food areas by stocking supplies.
Shift Manager
MCDONALDS — Downey, CA
Downey, CA
12.2016 - 05.2019
- Managed inventory and delivery processes to maintain stock levels and optimize order fulfillment
- Maintained store cleanliness and organization to enhance customer experience
- Trained crew members on operational procedures
- Coordinated crew breaks to ensure compliance with labor regulations and maintain workflow efficiency
- Achieved certificate in leading operations course
Games Attendant
Knotts Berry Farm — Buena Park, CA
Buena Park, CA
07.2017 - 08.2018
- Greeted customers and delivered exceptional guest service to enhance overall experience
- Handled cash and processed transactions.
- Oversaw the opening and closing of games, cash counting, and cash safe management.
- Restocked games with appropriate prizes and maintained cleanliness of work area to promote a welcoming environment
- Completed team leader training course to enhance leadership skills.
Education
Associates of Arts - Business Administration
CERRITOS COLLEGE
Norwalk, CAHigh School - Business Administration
DOWNEY HIGH SCHOOL
Downey, CASkills
- Food safety
- Food product knowledge
- Allergen management
- Order management
- Inventory control
- Health and safety
- Team leadership
- Food Presentation
- MS Office proficiency
- Customer service
- Interpersonal communication
- Food Presentation
Timeline
Food Leader
IKEA
03.2023 - Current
General Manager/ District Manager
The Buffalo Spot/ Blue Burro
10.2019 - 08.2022
Team Leader/ Manager
The Buffalo Spot- South Gate, CA
05.2019 - 10.2019
Games Attendant
Knotts Berry Farm — Buena Park, CA
07.2017 - 08.2018
Shift Manager
MCDONALDS — Downey, CA
12.2016 - 05.2019
High School - Business Administration
DOWNEY HIGH SCHOOL
Associates of Arts - Business Administration
CERRITOS COLLEGE