Andrew Payton
Moreno Valley
Work Preference
Summary
Detail-oriented Pharmacy Technician with expertise in prescription processing, medication management, and patient consultation. Committed to ensuring compliance and enhancing customer relationships through effective communication.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Kaiser Permanente
Riverside
09.2013 - 03.2025
- Processed and filled prescriptions accurately for diverse medications.
- Assisted pharmacists in preparing medication orders and patient consultations.
- Managed inventory by tracking medication stock levels and reordering supplies.
- Provided customer service by addressing patient inquiries and concerns effectively.
- Maintained cleanliness and organization of pharmacy workspace and equipment.
- Collaborated with healthcare team to ensure optimal patient care delivery.
- Adhered to safety protocols and regulatory guidelines in medication handling procedures.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Managed filing of prescriptions, both electronically and manually.
- Restocked shelves with new supplies of medications as needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Assisted in training new employees on pharmacy procedures.
Skate Guard
Roller City 2001
Riverside
10.2011 - 09.2013
- Ensured safety of skaters by monitoring skating areas and enforcing rules.
- Assisted customers with skate rentals and provided equipment maintenance support.
- Provided first aid assistance to injured skaters, maintaining a safe environment.
- Conducted regular inspections of skating surfaces for hazards and cleanliness.
- Educated guests on proper skating techniques to promote safety and enjoyment.
- Collaborated with team members to create a welcoming atmosphere for patrons.
- Responded promptly to customer inquiries, delivering excellent service throughout visits.
Forklift Operator
Kohls Warehouse Distribution
San Bernardino
04.2010 - 10.2011
- Operated forklifts to move merchandise throughout the distribution center.
- Loaded and unloaded freight from shipping containers and trucks.
- Loaded pallets onto trailers for shipment.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Performed daily safety checks on equipment before operation.
- Ensured compliance with safety regulations during all lifting operations.
- Collaborated with team members to optimize warehouse workflows and processes.
- Assisted in organizing merchandise for efficient storage and retrieval.
Education
Associate of Science - Business Management
Colorado Technical University
Colorado Springs, CO06-2024
Skills
- Prescription processing
- Medication management
- Interpreting and processing medication orders
- Medication safety
- Pharmacy software
- Intravenous admixture preparation
- Pharmaceutical calculations
- Compliance adherence
- FDA and HIPAA compliance
- Pharmacy law compliance
- Billing support
- Data entry accuracy
- Supply restocking
- Customer management
- Patient consultation
- Team collaboration
- Effective communication
- Problem solving
- Conflict resolution
- Employee training
- Resolving customer issues
Certification
- Board of Pharmacy License
Accomplishments
- Honor Roll in Business Management
Timeline
Pharmacy Technician
Kaiser Permanente
09.2013 - 03.2025
Skate Guard
Roller City 2001
10.2011 - 09.2013
Forklift Operator
Kohls Warehouse Distribution
04.2010 - 10.2011
Associate of Science - Business Management
Colorado Technical University