Andrew Oh
Santa Clarita
Summary
Customer-focused server with strong upselling, order management, and POS experience. Known for delivering efficient, friendly service while building lasting customer relationships. Marketing student with a passion for customer experience and sales growth.
Overview
4
4
years of professional experience
Work History
Server
JinCook
Santa Clarita, CA
06.2023 - Current
- Delivered prompt, high-quality service to enhance guest satisfaction and repeat business. Increased sales through targeted upselling and menu recommendations. Managed orders and payments using POS systems with accuracy. Communicated with kitchen staff to ensure timely meal delivery. Maintained clean dining areas and resolved customer concerns professionally.
Cashier
Publix
Auburn, AL
07.2022 - 04.2023
- Processed transactions accurately, assisted customers with purchases and returns, restocked merchandise, and built relationships to encourage repeat business.
Education
B.S. - Marketing
California State University, Long Beach
05.2027
Skills
- Customer Service & Upselling
- POS & Payment Processing
- Order Delivery & Table Resetting
- Team Collaboration
- Food Safety & Dietary Accommodations
- Communication & Problem Resolution
Languages
Korean
Timeline
Server
JinCook
06.2023 - Current
Cashier
Publix
07.2022 - 04.2023
B.S. - Marketing
California State University, Long Beach