Andrew Nguyen
Ottawa
Summary
Administrative professional with hands-on experience supporting multi-disciplinary healthcare teams and managing day-to-day clinic operations. Proven ability to manage patient referrals, medical records, and event logistics in fast-paced environments. Skilled in Microsoft Office, Google Suite, and EMR systems.
Overview
12
12
years of professional experience
Work History
Manager
Nefarious Comics
06.2025 - Current
- Managed staff training, scheduling, and payroll for a growing retail and event-based business
- Coordinated daily store operations and large-scale community events
- Handled product inventory, shipment intake, and procedural improvements
Administrative Assistant
Beechwood Physical Medicine
01.2025 - 05.2025
- Provided administrative support to a multi-disciplinary medical team, including physicians and care providers
- Managed patient referrals, billing reconciliation, and daily scheduling
- Maintained patient records, scanned and filed documentation digitally
- Supported coordination of monthly psychotherapy and veterans’ events
Kitchen Manager
Your Bread Box
04.2023 - 01.2025
- Supervised a production team to meet quality standards and timelines
- Trained new hires and maintained a safe, efficient work environment
- Managed inventory levels and ordering systems
Marketing Manager
08.2022 - 04.2023
- Created marketing strategy and launch planning for opening of new clinic
- Developed social content and media strategy that aligned with clinic values and that met with advertising standards for specific practitioners and their respective colleges
- Event planning and advertising for practitioners as well as the clinic as a whole
Executive Team Lead/ Internal Development Manager
Marie Haynes Consulting
09.2018 - 07.2022
- Held space for executive team members and facilitate meetings and reviews
- Created and set goals, OKRs, KPIs and held folks accountable
- Lead a team of 8 executives including owners and stakeholders
- Developed organizational strategy and overall company direction
- Created in depth SEO audits for a multitude of sites to assess traffic drops and site quality
- Created training programs for new hires and managed of teams of 3-8 people per project
- Conducted market research, created marketing plans and strategies from goal setting to implementation and review
- Social Media strategy and graphic design, video editing and creation for social media posts and print
Financial Advisor
Scotiabank
02.2018 - 09.2018
- Customer focused approach
- Responsible for sales targets weekly/quarterly as assigned from management.
- Arranged customer contact strategy to phone/email clients to help focus their finances to help them become better off
- Financial planning and cross selling to help clients achieve their goals
CSR / Social Media Marketing Coordinator/ Receiving
Comic Book Shoppe
01.2016 - 02.2018
- Responsible for social media
- Responsible for receiving shipments and inventory
- Responsible for special ordering and dealing with distributors invoicing and receiving
- Responsible for managing inventory levels and adhering to monthly budgets
Bell Technician
Bell Technical Solutions
11.2014 - 01.2016
- Experience in hands on customer support
- Managed electronic customer database
- Brought forth a strong attention to detail and the ability to work with complex systems.
- Ensured that installations were carried out according to rules and guidelines.
- Performed troubleshooting at an advanced level to improve processes.
Marketing Manager and Account/ Project Manager
Lightenco
12.2013 - 11.2014
- Responsible for Social Media Marketing software called Hoot suite which amalgamates all platforms in one interface.
- Created and maintained a strong client base with strong interpersonal connections
- Developed marketing collateral and materials
Education
Advanced Marketing Diploma - Business Administration, Concentration Marketing
Algonquin College School of Business
Ottawa07.2013
Ontario Secondary School Diploma - Business Student Certificate, Specialist High Skills Major, Focused In Business
All Saints Catholic High School
06.2009
Skills
- Medical Office Administration
- Scheduling & Calendar Management
- Patient Referrals & File Management
- EMR Software (Accuro, Jane)
- Microsoft Office & Google Suite
- Team Coordination & Staff Onboarding
- Proficient in Microsoft Office, Adobe Creative Suite, and Google Workspace
- Analytical
- Organized and task focused
- Strong communication skills
- Adaptable
- Multitasking and prioritizing
- Leadership capabilities
Timeline
Manager
Nefarious Comics
06.2025 - Current
Administrative Assistant
Beechwood Physical Medicine
01.2025 - 05.2025
Kitchen Manager
Your Bread Box
04.2023 - 01.2025
Marketing Manager
08.2022 - 04.2023
Executive Team Lead/ Internal Development Manager
Marie Haynes Consulting
09.2018 - 07.2022
Financial Advisor
Scotiabank
02.2018 - 09.2018
CSR / Social Media Marketing Coordinator/ Receiving
Comic Book Shoppe
01.2016 - 02.2018
Bell Technician
Bell Technical Solutions
11.2014 - 01.2016
Marketing Manager and Account/ Project Manager
Lightenco
12.2013 - 11.2014
Advanced Marketing Diploma - Business Administration, Concentration Marketing
Algonquin College School of Business
Ontario Secondary School Diploma - Business Student Certificate, Specialist High Skills Major, Focused In Business
All Saints Catholic High School