Andrew Navarro
Commerce
Summary
Experienced in supervising team activities, excelling in ensuring operational efficiency and seamless shift transitions. Strong communication and organizational skills enable maintenance of a high-performing team environment. Proven track record of effective problem-solving and conflict resolution, consistently upholding quality and productivity standards while prioritizing time management for task completion.
Overview
14
14
years of professional experience
Work History
Shift Lead
Walgreens
03.2023 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Mobile Budtender
Grassdoor
06.2021 - Current
- Packs and delivers prepacked orders to customers throughout Southern California in a timely manner
- Provide essential customer service and upselling
- Daily use of mobile app which includes cash handling and approving prepaid orders
Assistant Store Manager
Rite Aid
01.2011 - 01.2021
- Deals with day to day business operations
- Handles customer service issues and associate grievances
- Maintains overall merchandising of sales floor
Education
Bachelor's - Communication Design
American Intercontinental University
Los Angeles, CA06.2007
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Conflict resolution
- Staff supervision
- Scheduling expertise
- Complaint resolution
- Time management
- Decision-making capacity
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Shift Lead
Walgreens
03.2023 - Current
Mobile Budtender
Grassdoor
06.2021 - Current
Assistant Store Manager
Rite Aid
01.2011 - 01.2021
Bachelor's - Communication Design
American Intercontinental University
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