Summary
Overview
Work History
Skills
Certification
Accomplishments
Languages
Timeline
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Andrew McLean

Ottawa,Canada

Summary

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Consultant - Red Hat Hybrid Cloud Technologies

Red Hat Asia Pacific
04.2021 - Current
  • Directed client IT projects, aligning open-source solutions with client goals.
  • Managed end-to-end project phases, ensuring deliverables met quality standards.
  • Developed and delivered technical briefings to key stakeholders.
  • Automated deployments using Ansible and Puppet, enhancing efficiency.
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.

Team Manager - Cyber Threat Intelligence

Joint Cyber Unit, Australian Defence Force
01.2020 - 12.2020
  • Oversaw cyber threat intelligence projects in a mixed civil-military environment.
  • Led strategic planning, risk assessment, and operational execution.
  • Built strong relationships with domestic and international cyber units.
  • Prepared detailed reports and operational briefs for executive leadership.
  • Led employee relations through effective communication, coaching, training, and development.
  • Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
  • Coordinated with other department heads to ensure alignment of team goals with overall company strategy.

Executive Assistant & Planner

Australian Army
01.2018 - 12.2019
  • Supported senior command staff with strategic planning and administrative management.
  • Created contingency and operational plans with national-level implications.
  • Managed sensitive information and critical reporting requirements.
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.

Intelligence Officer & Team Leader

Australian and Canadian Armed Forces
01.2010 - 01.2016
  • Managed intelligence operations, enhancing situational awareness and security.
  • Directed inter-agency collaboration for complex intelligence projects.
  • Delivered high-quality analytical reports to inform operational and strategic decisions.
  • Managed sensitive information with discretion, ensuring proper handling and dissemination to authorized personnel only.
  • Conducted reconnaissance to compile field information, focusing on remote locations.

Skills

  • Red Hat Linux expertise
  • Configuration management tools
  • Multi-platform server support
  • Cybersecurity protocols
  • Risk assessment and compliance
  • Proficient in project management tools

Certification

  • Red Hat Certified Systems Administrator
  • Red Hat Certified Engineer
  • Certificate IV in Leadership and Management
  • Certificate IV in Cyber Security (Ongoing)
  • Certificate Project Management

Accomplishments

  • Seamlessly upgraded production systems (RHEL 7 to RHEL 8) with zero downtime.
  • Led containerization of virtual machines into scalable microservices.
  • Successfully planned personnel contingency movements during natural disasters.
  • Achieved job promotion while completing advanced IT security training.
  • Supervised team of 20 + staff members.

Languages

English
Native or Bilingual
French
Professional Working
Indonesian
Limited Working

Timeline

Consultant - Red Hat Hybrid Cloud Technologies

Red Hat Asia Pacific
04.2021 - Current

Team Manager - Cyber Threat Intelligence

Joint Cyber Unit, Australian Defence Force
01.2020 - 12.2020

Executive Assistant & Planner

Australian Army
01.2018 - 12.2019

Intelligence Officer & Team Leader

Australian and Canadian Armed Forces
01.2010 - 01.2016

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Andrew McLean