Andrew MacDonald
Saint John,NB
Summary
Versatile and results-oriented professional with experience at Fernhill Cemetery Co., excelling in grounds maintenance and customer service. Demonstrated expertise in equipment inspection and problem-solving aptitude, enhancing operational efficiency and client satisfaction. Proven ability in teamwork and quality assurance, consistently achieving high standards in challenging environments.
Overview
27
27
years of professional experience
Work History
Grounds Maintenance Landscaper
Fernhill Cemetery Co.
05.2010 - Current
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.
- Maintained grounds by trimming, weeding, and general clean-up.
- Installed stonework according to landscape design plan and client specifications.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Demonstrated skilled use and maintenance of landscape tools and equipment.
- Collected and removed debris at job sites.
- Mowed lawns using self-propelled and riding mowers.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
Call Center Representative
Cendant, RCIA Division
02.1998 - 03.2002
- Educated customers about billing, payment processing and support policies and procedures.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Managed timely and effective replacement of damaged or missing products.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
Graduate Certificate - Automated Accounting
NBCCSJ
Saint John, NB06-1995
High School Diploma -
Saint John High School
Saint John, NB06-1988
Skills
- Equipment controls
- Equipment inspection
- Quality control processes
- Quality assurance
- Problem-solving aptitude
- Digital printing
- Proofreading
- Problem-solving abilities
- Continuous improvement
- Multitasking Abilities
- Decision-making
- Professionalism
- Time management
- Teamwork
- Product inspection
Languages
English
Full Professional
Avid Reader and Bibliophile who loves all things related to the printed word.
As a passionate book lover with a deep appreciation for the printed word, I bring a unique perspective to the role of Document Printer. My love for books has instilled in me a keen eye for detail and a commitment to producing work of the highest quality—skills that are invaluable in ensuring precise and professional printing outcomes. Whether handling intricate layouts or ensuring color accuracy, I approach each task with the same care and dedication that I admire in well-crafted books. My familiarity with various book formats and styles also enables me to understand the importance of maintaining consistency and excellence in every print job, making me a strong fit for this position.
Interests
Love of Reading, Writing, Bookbinding, Printing and All Things Related
Very skilled in Computers and Various Software
Love of Animals, Travel, Holistic Health and a General Desire to Constantly Learn
Timeline
Grounds Maintenance Landscaper
Fernhill Cemetery Co.
05.2010 - Current
Call Center Representative
Cendant, RCIA Division
02.1998 - 03.2002
Graduate Certificate - Automated Accounting
NBCCSJ
High School Diploma -
Saint John High School
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