Andrew Luk
Formula Drift Holdings, LLC
Long Beach
22
years of professional experience
Results-driven Director of Operations with expertise in operational efficiency, strategic planning, and cost control. Proven ability to lead teams towards achieving organizational goals and driving revenue growth through process improvements.
Work History
Director of Operations
21 Years 9 Months- Led operational strategy development to enhance efficiency across multiple departments.
- Implemented process improvements that streamlined workflows and reduced operational bottlenecks.
- Directed cross-functional teams to achieve organizational objectives and improve service delivery.
- Analyzed performance metrics to identify areas for improvement and drive strategic decision-making.
- Oversaw vendor management processes, ensuring compliance with contracts and service level agreements.
- Managed budget allocations, optimizing resource utilization while maintaining financial oversight.
- Collaborated with executive leadership on long-term planning initiatives to align operations with company vision.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Defined, implemented, and revised operational policies and guidelines.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Established and monitored quality assurance standards to achieve operational excellence.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Drove revenue growth through the identification of new market opportunities and the expansion of existing products/services offerings.
- Achieved significant cost savings by renegotiating vendor contracts and optimizing supply chain logistics.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Education
No Degree - International Business
Skills
Operational efficiency
Operations oversight
Strategic planning
Strategic planning and execution
Business management
Cost control
Process improvements
Schedule oversight
Capital spending
Operations management
Teamwork and collaboration
Team leadership
Decision-making
Staff management
Customer service
Relationship building
P&L management
Budget control
Policy development and enforcement
Delegating work
Revenue growth
Financial oversight
Department oversight
Languages
Chinese (Cantonese)
Native or Bilingual
Timeline
Director of Operations
Formula Drift Holdings, LLC
10.2004 - CurrentRead More
Texas Christian University
No Degree from International Business
Read More