
Ambitious and people-focused Sales Representative with 3+ years of frontline customer experience delivering clear communication, reliable service, and strong rapport with clients. Known for staying calm under pressure, reading customers well, and building trust quickly in fast-paced environments. Built strong rapport with customers and became the preferred staff member for many regulars, consistently driving repeat visits through reliable service. Focused on growing into a high-performing sales rep through consistent practice,
coaching, and real-world experience.
• Resolved customer concerns quickly and professionally, ensuring smooth service during peak hours, and maintained strong satisfaction levels.
• Managed complaints and challenging interactions with effective communication that preserved a positive atmosphere.
• Provided clear explanations of menu options and guided customers toward choices that matched their preferences, improving the overall experience.
• Built a strong rapport with regular customers and became a preferred staff member, consistently contributing to repeat visits and customer loyalty.
• Trained new team members on procedures, customer service standards, and food preparation, supporting management, and improving team performance.
• Independently opened and closed the store, handling cash, preparation tasks, and operational responsibilities with accuracy and reliability.
• Helped licensed electricians on different job sites, and learned new tasks efficiently.
• Pulled wire, mounted boxes, helped with lighting setups, and did basic wiring work while following safety steps.
• Used tools like drills, saws, and boom lifts to support large-scale wiring projects.s.
• Carried materials, set up work areas, and stayed productive during busy jobs.
• Learned to handle tough work conditions, stay calm under pressure, and follow instructions even in fast paced environments.