I am a sales professional that has furthered my career through hard work, self- management, and continued learning. I utilize and continue to develop leadership abilities that are an asset to any team environment.
Overview
4
4
years of professional experience
Work History
Mechanic Shop Foreman
A-Canadian Autobody
Calgary, AB
03.2020 - 11.2022
Connected with customers to provide assistance and collect feedback to optimize operations.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Formed and sustained strategic relationships with clients.
Implemented campaigns and promotions to help with developing goods and services.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Floor Manager
Sunridge Nissan
Calgary, AB
06.2019 - 02.2020
We have improved customer service ratings by 45% by developing a solid knowledge of the company's products and services.
Assessed team member performance and developed improvement plans for weak points.
Mentored employees in managing complicated sales, complex issues and demanding customers.
They raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service and resolving customer issues.
Top Performer exceeding monthly & yearly quotas by 125%
Followed up with existing customers to generate new prospective buyers through referrals.
Sales Executive
Country Hills Hyundai
Calgary, AB
06.2018 - 06.2019
Answered product questions with up-to-date knowledge of sales and promotions.
Assessed customer needs to provide assistance and information on product features.
Built and maintained relationships with peers and upper management to drive team success.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Developed trusting relationships with customers by making personal connections.
Sold various products by explaining unique features and educating customers on proper application or usage.