Summary
Overview
Work History
Education
Skills
Certification
Assessments
Personal Information
Accomplishments
Interests
Timeline
Generic

Andrew LaSala

Director Of Operations
Bakersfield

Summary

Experienced team leader optimizing departmental operations to achieve objectives efficiently. Demonstrated success aligning employees with roles that maximize performance potential. Proactive and dedicated professional driving continuous operational enhancements for sustained success.

Overview

24
24
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work History

Director of Operations

Chuy's Baja Grill
11.2023 - Current
  • Analyzed market trends and competitor activities to identify opportunities for improvement and innovation
  • Established strong relationships with key stakeholders such as suppliers, vendors, and customers to enhance business partnerships
  • Managed inventory levels to optimize stock availability while minimizing carrying costs
  • Created employee schedules that ensured adequate staffing levels during peak hours while controlling labor costs
  • Conducted regular performance evaluations for staff members, identifying areas for improvement and providing constructive feedback
  • Developed training programs to enhance employee skills in areas such as customer service, product knowledge, and sales techniques
  • Ensured compliance with health and safety regulations by conducting regular inspections and implementing corrective actions when necessary

General Manager

Rustico Wood Fired Grill & Wine Bar
06.2023 - 10.2023
  • Oversaw all aspects of daily operations, including staff management, customer service, and financial performance
  • Implemented cost-saving measures that resulted in a XX% reduction in operational expenses
  • Developed and implemented strategic plans to drive business growth and increase profitability
  • Established strong relationships with key stakeholders such as suppliers, vendors, and customers to enhance business partnerships

FOH/BOH Manager

Marty B's
10.2021 - 06.2023
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and morale.
  • Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Spearheaded overhaul of company best practices, leading to significantly increased staff retention rates and top-ranking as a leader in our area.
  • Reduced corporate risk by managing shrink processes and controlling inventory levels.
  • Identified and capitalized on community business opportunities with effective networking.

General Manager

Queenie's Steakhouse
06.2021 - 10.2021
  • Developed and maintained relationships with customers and suppliers through account development.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Reduced corporate risk by managing shrink processes and controlling inventory levels.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

General Manager

The Bartonville Store
12.2020 - 05.2021
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and morale.
  • Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.

General Manager

Chuy's Mesquite Broiler
03.2016 - 11.2020
  • Maximized efficiency by coaching and mentoring 30 personnel on corporate principles, industry practices, company procedures and the Future and Lavu POS system.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Received superior customer service satisfaction scores for 16 consecutive quarters.
  • Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
  • Spearheaded overhaul of company best practices, leading to significantly increased staff retention rates and top-ranking as a leader in our area.
  • Reduced corporate risk by managing shrink processes and controlling inventory levels.
  • Identified and capitalized on community business opportunities with effective networking.

Bartender Shift Manager

The Junkyard Cafe
01.2013 - 02.2016
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.

Bartender

The Season Ticket
01.2011 - 01.2013
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Conducted weekly inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.

Bartender Shift Manager

Andy's Bar And Grill
05.2001 - 09.2011
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.

Education

Business Administration And Management -

Moorpark College
Moorpark, CA
08.2020 - Current

High School Diploma - undefined

Northwest High School
Justin, TX
08.1997 - 5 2001

Skills

  • Performance improvement
  • Client account management
  • Business Development
  • Exceptional interpersonal communication
  • Coaching and mentoring
  • Budgeting
  • Staff training/development
  • Food preparation and safety
  • Budget administration
  • Effective leader
  • Project Management
  • Employee scheduling
  • Efficient multi-tasker
  • Operations management
  • Product development
  • Consistently meet goals
  • Purchasing
  • Restaurant experience
  • Sales
  • Management
  • Serving
  • Accounting
  • Restaurant management
  • Leadership
  • Supervising experience
  • Human resources
  • Bartending
  • Computer skills
  • Risk Analysis
  • Sales Management
  • POS
  • Upselling
  • Store management
  • Shift management
  • Customer service
  • Training & development
  • Payroll
  • Account management
  • Negotiation
  • Mentoring

Strategic planning and execution

Strategic planning

Process improvements

Operations oversight

Leadership training

Process improvement

Operational efficiency

Business management

Performance analysis

Workforce planning

Cost control

Quality assurance

Schedule oversight

Resource allocation

Financial controls implementation

Interpersonal skills

Teamwork and collaboration

Team building

Performance improvements

Business development

Problem-solving abilities

Multitasking Abilities

Certification

TABC Certified

Assessments

  • Bartending, Proficient, 09/01/20
  • Supervisory skills: Motivating & assessing employees, Proficient, 09/01/20
  • General manager (hospitality), Proficient, 10/01/20

Personal Information

Willing To Relocate: Anywhere

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Supervised team of 125 staff members.
  • Achieved $85K in savings yearly by completing audit of patio dining experience with accuracy and efficiency.
  • Achieved cost control through effectively helping with vendor negotiations.

Interests

  • Enjoy participating in baseball/softball for overall physical and mental well-being
  • Gym Workouts
  • Cooking
  • I like trying new recipes and food trends
  • Food Photography
  • Learning new cooking techniques and expanding my culinary skills
  • Getting involved in local advocacy groups to promote positive change in the community
  • Fundraising Events
  • Animal Welfare Advocacy
  • Community Cleanup
  • Documenting and sharing travel experiences
  • Adventure Travel
  • Road Trips

Timeline

Director of Operations

Chuy's Baja Grill
11.2023 - Current

General Manager

Rustico Wood Fired Grill & Wine Bar
06.2023 - 10.2023

FOH/BOH Manager

Marty B's
10.2021 - 06.2023

General Manager

Queenie's Steakhouse
06.2021 - 10.2021

General Manager

The Bartonville Store
12.2020 - 05.2021

Business Administration And Management -

Moorpark College
08.2020 - Current

General Manager

Chuy's Mesquite Broiler
03.2016 - 11.2020

Bartender Shift Manager

The Junkyard Cafe
01.2013 - 02.2016

Bartender

The Season Ticket
01.2011 - 01.2013

Bartender Shift Manager

Andy's Bar And Grill
05.2001 - 09.2011

High School Diploma - undefined

Northwest High School
08.1997 - 5 2001

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Andrew LaSalaDirector Of Operations