Andrew Lam
Lathrop
Summary
Operations manager with extensive experience in operational planning and employee development. Proven ability to create training programs and assess performance, resulting in optimized systems and improved team effectiveness. Expertise in fostering safe, compliant work environments while leading teams to enhance operational efficiency and reduce costs. Track record of driving business performance through strategic planning and innovative problem-solving.
Overview
5
5
years of professional experience
Work History
Operations Manager/ Senior Marksmanship Instructor
USMC
Camp Pendleton
07.2025 - Current
- Developed training programs for new personnel, enhancing understanding of operational procedures and safety protocols.
- Instructed six courses annually for 40 students, fostering knowledge retention.
- Evaluated performance and recommended process improvements to optimize systems.
- Assessed employee development needs and provided constructive feedback, supporting individual growth and team effectiveness.
- Ensured compliance with safety regulations, maintaining a safe work environment for all personnel.
- Created and improved course curriculum, resulting in enhanced educational outcomes for students.
Scout Sniper Team Leader/Infantry Platoon Sergeant
USMC
Camp Pendleton
09.2024 - 07.2025
- Trained and mentored junior snipers, enhancing their marksmanship and tactical operations skills.
- Assessed operational performance of team members post-mission, identifying key areas for improvement to enhance future mission effectiveness.
- Coordinated with other agencies, facilitating successful execution of missions through collaborative efforts.
- Enhanced readiness and training of military units through effective coaching and mentorship.
- Prepared, planned, and executed support missions to assist deployed forces and personnel.
Scout Sniper Assistant Team Leader
USMC
Camp Pendleton South
06.2022 - 09.2024
- Collaborated with team members to create tactical operational plans.
- Maintained accountability for 3 million dollars in team equipment.
- Trained and mentored junior team members to enhance skills.
- Developed lesson plans for weekly meetings focusing on character development.
- Established performance benchmarks and monitored both individual and team progress.
- Assisted in leading operations to ensure mission readiness.
- Supported team leader in managing daily operations, delegating tasks, and tracking performance.
Sniper Team Radio Operator
USMC
Camp Pendleton South
06.2021 - 06.2022
- Operated radio communication systems, facilitating timely and accurate information exchange during missions.
- Maintained functionality of communications equipment through proactive inspections and effective troubleshooting, ensuring operational readiness.
- Coordinated with agencies to establish and reinforce effective communication protocols, enhancing collaboration during operations.
- Oversaw management and tracking of communications equipment valued at 1 million dollars, ensuring accurate inventory control.
- Trained junior operators on radio procedures and equipment usage, enhancing operational readiness.
- Facilitated training for personnel on proper usage of communication devices and procedures.
Infantry Rifleman
USMC
Camp Pendleton South
02.2021 - 06.2021
- Secured local areas and conducted route clearance for high-ranking officials, enhancing operational safety and mission success.
- Provided first aid and medical support during training exercises and field operations, ensuring personnel safety and readiness.
- Followed safety protocols to minimize risks during live-fire exercises.
- Participated in training exercises to enhance individual skills and unit capabilities.
- Performed guard duty and ensured security of assigned areas, contributing to overall safety and stability.
Education
High School Diploma -
Oak Grove High School
San Jose, CA05-2020
Skills
- Operational planning and logistics
- Risk management and process improvement
- Performance evaluation and training development
- Employee mentoring and problem solving
- Effective communication
Languages
Vietnamese
Limited
Accomplishments
- Good conduct Medal
Timeline
Operations Manager/ Senior Marksmanship Instructor
USMC
07.2025 - Current
Scout Sniper Team Leader/Infantry Platoon Sergeant
USMC
09.2024 - 07.2025
Scout Sniper Assistant Team Leader
USMC
06.2022 - 09.2024
Sniper Team Radio Operator
USMC
06.2021 - 06.2022
Infantry Rifleman
USMC
02.2021 - 06.2021
High School Diploma -
Oak Grove High School