Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
Generic

Andrew Kowalchuk

Victoria,BC

Summary

Highly motivated and results-oriented professional with over 10 years of customer service experience. Proven ability to thrive in high-pressure environments while maintaining a client-focused approach. Adept at critical thinking, problem-solving, and fostering team collaboration. Possesses strong attention to detail and a dedication to continuous learning.

Overview

21
21
years of professional experience

Work History

Machine Operator, Distribution Centre Supervisor

Amelia Warren, Epicure Inc.
09.2020 - 01.2025
  • Worked in factory-laboratory settings, and implemented mathematical equations for building and weighing precise recipes for all products.
  • Frequently inspected production area to verify proper equipment operation with the 5S Systems.
  • Maintained an overall safe work environment with employee training programs and enforcement of safety procedures.
  • Operated industrial blender, and sachet-bagging machines.
  • Assisted with computer systems, warehouse replenishment, and workflow organization in the Distribution Centre.
  • Complied with industry-standard Goods and Manufacturing Practices, along with filing of forms and paperwork.
  • Collected, arranged, and input information into database system.
  • Manufactured and weighed out hundreds of custom recipes with industrial volumes and mathematical precision.

Department Head Manager, Safety Manager

GSB Enterprises, KEI Industries, Sidney McDonald's
11.2011 - 03.2020
  • Personally responsible for the Safety Programme, and all safety meetings.
  • In charge of inventory management, product deliveries biweekly, and rotation of all inventory.
  • Handled and assisted in tasks such as payroll, scheduling and training.
  • Adjusted and balanced labour costs, food costs, and salaried manager hours.
  • Controlled and tracked sales projections, and actuals, versus required manpower to maintain productive shifts, all on an hourly basis.
  • Was a shift-accountable executive manager for five straight hours a day, five days a week, for over 6 consecutive years.
  • At one point had only one employee (Restaurant Manager) above me, and as many as 55-60 employees under me.

Furniture Delivery, Sales Representative

Sidney Buy and Sell
11.2009 - 10.2011

Assembled, sold, and delivered furniture to Sidney and Greater Victoria Area.

Line Cook, Prep Cook, Dishwasher

Blue Peter Pub
02.2005 - 11.2009

Started as dishwasher, worked up to line cook, and managed weekend breakfast shifts.

Came up with daily lunch specials.

Newspaper Delivery

Sidney News Review
06.2004 - 03.2006

Handled 2 separate paper routes.

General Laborer, Assembler

Buy & Save Furnishings LTD.
05.2004 - 03.2005

Stocked shelves, assembled furniture, and warehouse cleanliness.

Education

Mobile Elevating Work Platforms - Scissor Lift Operation Certification

Victoria Industrial Safety Training
Victoria, BC
09-2024

Level 2 - Occupational First Aid OFA

First Aid
Victoria, BC
04-2024

Lift Truck Operator Certification - Class 1,2,3,4/5 Forklift, Reach/Pallet Truck Cert.

Victoria Industrial Safety Training
Victoria, BC
12-2023

Mobile Equipment Operator Certification - Skyjack Operator Certified

B & D Lift Truck Services LTD.
Victoria, BC
09-2021

Level 1 - Occupational First Aid OFA

First Aid
Sidney, British Columbia
11.2017

Level 1 - Food Safety

FOODSAFE
Sidney, British Columbia
12.2016

Basic Shift Management - undefined

BSM
Sidney, British Columbia
09.2015

Introduction to Shift Management - undefined

ITM
Sidney, British Columbia
08.2015

Shift Management - undefined

MDP I
Sidney, British Columbia
08.2015

Team Leader Development Programme - undefined

TLD
Sidney, British Columbia
07.2015

Crew Training Development Programme - undefined

CTDP
Sidney, British Columbia
07.2015

High School Diploma - undefined

Parkland Secondary
Sidney, British Columbia
06.2008

Technology Award - undefined

Sidney Elementary
Sidney, British Columbia
06.2001

Skills

  • Exceptional knowledge of technology, computer systems, with a typing average of 60WPM, 99-100% accuracy
  • Equipment monitoring, production preparation, operational control
  • Strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
  • Heavy lifting, math, and paperwork
  • Excellent written and verbal communication skills and strong ability to communicate with diverse audiences

Languages

Japanese
Limited Working
Spanish
Limited Working

Personal Information

Hobbies: Camping, Gaming, Playing sports, Traveling, Pets, Spending time with family

Timeline

Machine Operator, Distribution Centre Supervisor

Amelia Warren, Epicure Inc.
09.2020 - 01.2025

Department Head Manager, Safety Manager

GSB Enterprises, KEI Industries, Sidney McDonald's
11.2011 - 03.2020

Furniture Delivery, Sales Representative

Sidney Buy and Sell
11.2009 - 10.2011

Line Cook, Prep Cook, Dishwasher

Blue Peter Pub
02.2005 - 11.2009

Newspaper Delivery

Sidney News Review
06.2004 - 03.2006

General Laborer, Assembler

Buy & Save Furnishings LTD.
05.2004 - 03.2005

Level 1 - Food Safety

FOODSAFE

Basic Shift Management - undefined

BSM

Introduction to Shift Management - undefined

ITM

Shift Management - undefined

MDP I

Team Leader Development Programme - undefined

TLD

Crew Training Development Programme - undefined

CTDP

High School Diploma - undefined

Parkland Secondary

Technology Award - undefined

Sidney Elementary

Mobile Elevating Work Platforms - Scissor Lift Operation Certification

Victoria Industrial Safety Training

Level 2 - Occupational First Aid OFA

First Aid

Lift Truck Operator Certification - Class 1,2,3,4/5 Forklift, Reach/Pallet Truck Cert.

Victoria Industrial Safety Training

Mobile Equipment Operator Certification - Skyjack Operator Certified

B & D Lift Truck Services LTD.

Level 1 - Occupational First Aid OFA

First Aid
Andrew Kowalchuk