Andrew King
Los Angeles
Summary
A dynamic Technical Program Manager with over 10 years of experience spearheading digital transformation projects in cybersecurity, digital marketing, and product development. Adept at agile portfolio management, leading cross-functional teams, and aligning technical initiatives with strategic business goals. Proven ability to leverage AI-driven technologies, advanced methodologies, and operational expertise to deliver measurable business outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Technical Program Manager
Outliant Consultant Agency
02.2023 - Current
- Reduced downtime by30% by leading the migration of all web products to Contentful
- Integrated Segment and Iterable, streamlining lead generation workflows and achieving a 25% boost in marketing ROI
- Enhanced user conversion rates by20% through delivering React.js form improvements and implementing agile QA processes
- Created training program that enabled employees to maintain and improve skills in various types of software packages.
Technical Program Manager
Malwarebytes Cybersecurity
02.2021 - 02.2023
- Oversaw an $8M cybersecurity software portfolio, delivering300+ features valued at $100K+ each
- Developed the company’s first agile portfolio management framework, improving product release value by25%
- Delivered100+ quarterly projects leveraging SAFe, Agile, and Scrum methodologies
- Led international project teams to successfully deliver complex initiatives within budgetary constraints.
- Managed vendor relationships to ensure timely deliveries and adherence to contract terms for optimal results.
Director of Project Management Office
Ticketmaster / Live Nation
05.2018 - 02.2021
- Directed strategic product development, launching60+ new products and driving $3M in annual revenue
- Help create the first Central Data Platform for live music entertainment to reach over1 million fans annually
- Established an R&D structure delivering40+ innovative solutions, achieving a90% project completion rate
- Optimized delivery processes across300+ projects using Agile, Scrum, and Six Sigma methodologies
- Mentored team members, providing guidance on project management methodologies to enhance individual performance.
Digital Product Owner
LEGO
01.2015 - 05.2018
- Spearheaded digital initiatives, driving $2 million in annual revenue across B2B and e-commerce channels
- Delivered60+ digital projects, each valued at $1 million+, and increased customer engagement by25%
- Streamlined processes for improved efficiency by collaborating with cross-functional teams in agile environments.
Education
Certificate - Business
Harvard Business School Online
Harvard Business School04-2020
Master of Science - Master of Science in Communications
Lasell University
06-2014
Bachelor of Science - Mass Communications
University of Maine
06-2010
Certification
- Certified Scrum Master (CSM)
- Project Management Professional (PMP)
- PMI Agile Certified Practitioner (PMI-ACP)
- Certified SAFe Practitioner
- Pragmatic Product Marketing Certification
- Center for Creative Leadership – Maximizing Leadership
CORE COMPETENCIES
- Strategic Program Leadership: Extensive experience in aligning programs with organizational goals to drive growth and efficiency.
- Agile and SAFe Expertise: Skilled in SAFe, Scrum, and Agile frameworks to deliver complex, high-impact projects.
- Technical Expertise: Hands-on knowledge in React.js, Python, JavaScript, and AI integration.
- Data-Driven Decision Making: Proficient in Tableau, Google Analytics, and SQL for actionable insights.
- Stakeholder Management: Adept at building strong relationships with C-suite executives, clients, and global teams.
Timeline
Senior Technical Program Manager
Outliant Consultant Agency
02.2023 - Current
Technical Program Manager
Malwarebytes Cybersecurity
02.2021 - 02.2023
Director of Project Management Office
Ticketmaster / Live Nation
05.2018 - 02.2021
Digital Product Owner
LEGO
01.2015 - 05.2018
Certificate - Business
Harvard Business School Online
Master of Science - Master of Science in Communications
Lasell University
Bachelor of Science - Mass Communications
University of Maine
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