ANDREW KIM KWAKYE
Edmonton,Canada
Summary
Experienced IT professional specialized in network and server infrastructure, with a strong background in cybersecurity. Skilled in deploying and managing multi-vendor environments, ensuring high system performance and security. Adept at problem-solving and technical support, seeking roles in Network/System Administration and Cybersecurity to contribute to organizational IT efficiency.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Network Administrator
Ghana National Household Registry
Accra, Ghana
05.2016 - 08.2024
- Managed and optimized network and server infrastructure, achieving near-perfect uptime
- Designed Firewall Security Policies to manage and control internet usage and configured VPN for remote users
- Setup monitoring dashboard to receive alerts using PRTG to monitor servers' CPU, RAM, storage and other key metrics for timely response to incidents
- Configuring and maintaining IIS (Internet Information Services) server for GNHR applications web services
- Ensure enforcement of SLAs with Service Providers
- Ensure compliance of Data Protection principles when stakeholders apply to use Data from Social Registry
- Writing technical manuals and policy documents to steer IT User practice
- Training, supervision and coordination of Quality Assurance team of field data and case management
Infrastructure and Asset Management Engineer
Olam Ghana
Accra, Ghana
02.2016 - 05.2016
- Provided desktop support to 50+ internal users by managing local domain Active Directory Services, mail services, printing services, Polycom Telepresence IP telephony system for remote conferencing
- Boosted system security and cut support tickets in half through proactive device and training measures
Network Administrator
Ghana Interbank Payment and Settlement Systems
, Ghana
09.2013 - 08.2014
- Ensured robust network connectivity and security for financial institutions.
- Maintained Servers infrastructure by periodically installing software patches, hardware upgrades and system configuration to ensure high network performance and minimizing vulnerabilities
- Performed backup routines on both Primary and Disaster Recovery Data Center sites
Network Administrator
University of Cape Coast
, Ghana
01.2009 - 09.2013
- Managed Radius authentication server for Wi-Fi users on campus area network
- Supervised Wi-Fi Network Operation team and maintained Access Points to 90% availability
- Managed Help Desk for students and staff for campus Wi-Fi access and troubleshooting
Education
MSc - Internetworking
University of Alberta
Edmonton05.2026
MSc - Digital Forensics and Cyber Security
Ghana Institute of Management and Public Administration
Accra07.2022
BSc - Computer Science
Kwame Nkrumah University of Science and Technology
Kumasi06.2007
Skills
- Cybersecurity
- Network Administration
- Cloud Computing
- Firewall Management
- Incident Response
Certification
- CCNA 640-802-Switching and Routing
- MySQL Data Base Administration I, O'Reilly School of Technology
- IELTS, 7.5
- Data Protection Supervisor, Compliance with Data Protection Law 2012 of Ghana
- Python for Everybody, University of Michigan (School of Information)
- (ISC)2 CC (Certified in Cybersecurity)
- Cyber Range by Josh Makador-currently studying
- PGP Cloud Computing by Simplilearn-currently studying
Volunteering
- ITAG, Facilitator, Involved in community outreach program with IT Association of Ghana (ITAG) to train selected Junior High schools in Cape Coast municipality in the use of Microsoft Office suite and general computer security awareness program.
- Cyber Seniors-Canada- As a data protection and privacy practitioner/trainer in cyber hygiene, I found the Cyber Senior proctoring program an interesting one and so I am currently enrolled to become a facilitator to teach elderly how to use computers to communicate and network with friends and family.
Languages
English
Full Professional
References
References available upon request.
Timeline
Network Administrator
Ghana National Household Registry
05.2016 - 08.2024
Infrastructure and Asset Management Engineer
Olam Ghana
02.2016 - 05.2016
Network Administrator
Ghana Interbank Payment and Settlement Systems
09.2013 - 08.2014
Network Administrator
University of Cape Coast
01.2009 - 09.2013
MSc - Internetworking
University of Alberta
MSc - Digital Forensics and Cyber Security
Ghana Institute of Management and Public Administration
BSc - Computer Science
Kwame Nkrumah University of Science and Technology
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