Andrew Kenyon

• Oversee daily logistics operations, ensuring timely and efficient delivery of goods.
• Manage and respond to large amounts of emails daily.
• Manage all inbound and outbound freight arriving at the hub.
• Developed and implemented process improvements to enhance supply chain efficiency.
• Mentored junior staff on best practices in logistics and warehouse management.
• Manage the RMA department by myself, including all quality and damaged product/returns.
• Communicate daily with the direct ST Micro customer to assure all account needs are met.
• Perform RMA inventory cycle counts at least 3 times a month.
• When we have IT issues I am usually the one to handle these with the ST customer.
• Improved team collaboration by initiating regular strategy meetings.
• Developed effective improvement plans in alignment with goals and specifications.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Inspected freight for any damage or faults prior to loading.
• Sorted and organized packages to make deliveries to correct address.
• Maintained clean and organized work area to improve efficiency and comply with regulations.
• Achieved rapid turnaround times for inbound shipments through swift unloading, sorting, and storage procedures.
• Improved customer satisfaction with timely and accurate shipment processing.

I ran their RMA department by myself for 6 years.

• I am in charge of taking inventory once a week and ordering any supplies if needed.
• Handle and fix damaged product
• Inspect returned product and determine the products disposition.
• I use Excel, Word, SAP, and Outlook programs.
• Use RF scanners to receive and transfer freight.
• I keep direct contact with the customer in Phoenix.
• When I’m slow I help freight handlers on the floor pick and pack product to be shipped later that day.
• When needed I will Quality Check pallets of freight assuring it will ship without any issues.
• Extremely well-rounded on all aspects within the account.
• Conducted detailed inspections of freight for damage or discrepancies, maintaining high-quality standards.

• I was in charge of managing employees and keeping a positive vibe around the work place.
• I was in charge of food and supplies inventory.
• I did maintenance on the shop.
• Handled Interviews for new employees.