Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Timeline
Generic

Andrew Johnson

San Diego

Summary

Hands on knowledge of construction and pond/water feature maintenance. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction with ability to resolve complex issues and win customer loyalty. Versatile technician, skillful in troubleshooting with repair knowledge and technical expertise. Focused, reliable and results-driven with good safety records and attention to detail. With 4 years of experience being a restaurant server, busser and host; while working with restaurant teammates. Also working as a dockhand and tour guide of the San Diego marina and coastline.

Overview

9
9
years of professional experience

Work History

Server, Busser and Cashier.

Mitch's Seafood
06.2022 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Handled tips for all employees and balanced total funds each shift.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Field Maintenance Technician

California Aquatics
03.2019 - 06.2022
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Operated all hand tools and power equipment according to company safety procedures.
  • Installed new pumps and motors equipment and explained operation and routine maintenance protocols to customers.
  • Tracked, organized and cleaned aquatic equipment and restocked or replaced inventory to keep the site in good working condition.
  • Monitored pH, chlorine, alkalinity and water hardness and took steps to maintain pool at optimal levels.
  • Conducted in-service training, meetings and conferences to share ideas and plan aquatic programs.
  • Cared and maintained for koi and all other types of aquatic animals.

Dockhand

Seaforth Boat Rental
06.2018 - 09.2018
  • Repaired various tools and machines, including jet skis, motors, damaged boats , notifying the Seaforth management department of issues requiring major repairs.
  • Inspected all water crafts and gas equipment and used troubleshooting approaches to keep machines operational for all shifts.
  • Conducted jet ski tours from Mission Bay marina to La Jolla Shores weekly; both solo and lead other employee groups.
  • Emptied aisles of debris, cleaned floors and rearranged inventory to provide tidy and obstacle-free warehouse floor.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Kept storage areas organized, clean and secure to fully protect company assets.
  • Communicated with all customers looking to rent sailboats, speed boats, jet skis, party barges, etc...

Busser

Miguel's California Mexican Cocina & Cantina
07.2015 - 09.2017
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Restocked bar equipment, refilled ice, restocked glasses/alcohol, and helped with all other bar needs.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Resolved escalated customer issues quickly to uphold strong customer relations standards.

Education

Bachelor of Science - General Social Science: Globalization, Environment

University of Oregon
Eugene, OR
06.2021

High School Diploma - undefined

Point Loma High School
San Diego, CA
2017

Skills

  • Communication skills
  • Time management
  • Problem solving
  • Food preparation and safety
  • Willingness to learn and constant enthusiasm
  • Technical analysis
  • Customer training
  • Performance improvement
  • Customer satisfaction
  • Multi tasker
  • Installation and maintenance
  • Safety standards and protocols

Additional Information

Jim Dorsey - Owner of California Aquatics - 619-992-5692

AnaLeesia Tripp - General Manager of Mitch's Seafood - 916-606-1138

Accomplishments

  • A member of Phi Kappa Psi Fraternity, Oregon Alpha Chapter
  • Point Loma High School baseball varsity player, 2017 pitcher of year
  • PLHS Margret Harvey Baseball/Softball Scholarship awardee
  • Point Loma High student athlete award 2017
  • Associated Student Body Executive 2015-2017

Timeline

Server, Busser and Cashier.

Mitch's Seafood
06.2022 - Current

Field Maintenance Technician

California Aquatics
03.2019 - 06.2022

Dockhand

Seaforth Boat Rental
06.2018 - 09.2018

Busser

Miguel's California Mexican Cocina & Cantina
07.2015 - 09.2017

Bachelor of Science - General Social Science: Globalization, Environment

University of Oregon

High School Diploma - undefined

Point Loma High School

Similar Profiles

CREATE PROFILE
Andrew Johnson