Driven professional with a proven track record at Red Carpet Rug Spa, excelling in customer satisfaction and relationship building. Mastered detail-oriented tasks and problem-solving, enhancing service quality and surpassing sales targets. Skilled in quality control and excellent communication, demonstrating both hard and soft skills essential for high-level performance.
Provided exceptional customer experience through customer service as well as results.
Built relationships with clients to retain and obtain work.
Provided Quotes and Estimates as needed, and was responsible for receiving payment.
Upsold clients on the different services we provide.
Received Formal training to increase effectiveness.
Enhanced customer satisfaction by providing excellent and friendly service.
Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
Achieved consistently above sales related targets and goals set.
Responsible for training new staff.
Coordinated with restaurant staff as needed to ensure service quality was upheld.