Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Andrew Johnsen

Kelowna,British Columbia

Summary

Driven professional with a proven track record at Red Carpet Rug Spa, excelling in customer satisfaction and relationship building. Mastered detail-oriented tasks and problem-solving, enhancing service quality and surpassing sales targets. Skilled in quality control and excellent communication, demonstrating both hard and soft skills essential for high-level performance.

Overview

5
5
years of professional experience

Work History

Carpet Cleaning Technician

Red Carpet Rug Spa
2021.10 - Current

Provided exceptional customer experience through customer service as well as results.

Built relationships with clients to retain and obtain work.

Provided Quotes and Estimates as needed, and was responsible for receiving payment.

Upsold clients on the different services we provide.

Received Formal training to increase effectiveness.

Food Server/Bartender

Old Spaghetti Factory
2020.01 - 2021.09

Enhanced customer satisfaction by providing excellent and friendly service.

Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.

Achieved consistently above sales related targets and goals set.

Responsible for training new staff.

Coordinated with restaurant staff as needed to ensure service quality was upheld.

Education

High School Diploma -

Walter Murray Collegiate
Saskatoon, SK
06.2019

Skills

  • Detail Oriented
  • Problem-solving abilities
  • Excellent Communication
  • Analytical Thinking
  • Quality Control
  • Professionalism

Languages

English
Native or Bilingual
French
Native or Bilingual
Chinese (Mandarin)
Elementary
German
Elementary

Timeline

Carpet Cleaning Technician

Red Carpet Rug Spa
2021.10 - Current

Food Server/Bartender

Old Spaghetti Factory
2020.01 - 2021.09

High School Diploma -

Walter Murray Collegiate
Andrew Johnsen