Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Andrew Jett

Hesperia

Summary

Dynamic and dedicated professional with extensive experience in customer service and food safety compliance at Wendy's. Proven ability to enhance team collaboration and optimize order processing, ensuring a positive dining experience. Skilled in maintaining high standards during peak hours, consistently delivering exceptional service and fostering customer loyalty. Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers. Motivated Crew Member with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members. Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Crew Member

Carl's Jr
Big Bear
09.2023 - 11.2025
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Took orders from patrons and input selections into store computer system.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Organized and restocked supplies to support operations and team productivity.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Maintained an organized work area to ensure efficient operations.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Maintained safe food handling practices to prevent germ spread.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Scrubbed and polished counters to remove debris and food.
  • Wiped down tables and equipment, swept and refilled stock.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Adhered to health department regulations regarding food handling procedures.
  • Stocked shelves and cases with new or transferred items.

Team Member

Taco Bell
Big Bear Lake
07.2022 - 08.2025
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Provided customer service support to ensure satisfaction.
  • Maintained positive working relationship with fellow staff and management.
  • Resolved customer issues promptly in a professional manner.
  • Answered phone calls regarding inquiries about products or services.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Maintained a clean and organized work area throughout shift.
  • Operated cash registers to process payments from customers.
  • Assisted customers with product selection and ordering process.
  • Adhered to safety guidelines while operating machinery or stocking shelves.

Host

IHOP
Riverside
01.2024 - 04.2024
  • Directed patrons to lounges and waiting areas.
  • Collected reservation information and communicated updates to guests via mobile device or in-person.
  • Took beverage orders and served drinks during peak meal times.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Took reservations from patrons by phone or online.
  • Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Completed closing duties by emptying trash and polishing silverware.
  • Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
  • Notified server after seating parties in section to facilitate prompt service.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Processed payments from customers using a POS system.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Stocked server areas with supplies before, during and after shifts.

Crew Member

Wendy's
Rancho Cucamonga
06.2021 - 07.2021
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Took orders from patrons and input selections into store computer system.
  • Organized and restocked supplies to support operations and team productivity.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Assembled and served meals according to specific guest requirements.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Packed fast food products in approved containers, cups, and bags.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.

Education

High School Diploma -

Alta Loma High School
Rancho Cucamonga, CA
05-2023

Skills

  • Point of sale operations
  • Food safety compliance
  • Order processing
  • Customer service
  • Team collaboration
  • Food preparation
  • Time management
  • Wendy's, Taco Bell, Carl's Jr& Ihop

Affiliations

  • gardening
  • walking
  • future activities is starting to work out

Certification

California food and handlers food and safety

Languages

English
Professional

Timeline

Host

IHOP
01.2024 - 04.2024

Crew Member

Carl's Jr
09.2023 - 11.2025

Team Member

Taco Bell
07.2022 - 08.2025

Crew Member

Wendy's
06.2021 - 07.2021

High School Diploma -

Alta Loma High School

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Andrew Jett