Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Andrew Jessome

Dartmouth,Nova Scotia

Summary

Accomplished leader with a proven track record at Metrie, adept in strategic planning and key account management. Enhanced regional sales and operations, achieving significant revenue growth through innovative marketing strategies and strong customer relationships. Skilled in sales leadership and collaborative problem-solving, consistently exceeding sales targets and fostering team development.

Overview

28
28
years of professional experience

Work History

Regional Director of Sales and Operations

Metrie
08.2016 - Current
  • Spearheaded the development of regional marketing campaigns that effectively increased brand awareness and lead generation efforts.
  • Established strong partnerships with distributors and retailers to secure optimal brand positioning and exposure.
  • Facilitated regular communication between regional teams and global headquarters, enabling effective collaboration and knowledge sharing across the organization.
  • Ensured compliance with corporate policies as well as local laws/regulations throughout regional operations, minimizing risk exposure for the organization.
  • Monitored competitor activities closely to proactively respond to changes in market dynamics with appropriate countermeasures.
  • Served as a respected thought leader within the industry, representing the company at trade shows, conferences, and other professional events.
  • Managed budgeting and financial reporting processes for the region, maintaining fiscal responsibility and accountability at all times.
  • Collaborated with cross-functional teams to develop innovative solutions addressing customer needs and market opportunities.
  • Optimized inventory management processes by implementing forecasting tools and demand planning techniques, reducing stockouts and excess inventory costs.
  • Coached team members on effective negotiation tactics to close deals with major accounts while maximizing profit margins.
  • Developed high-performing sales teams through targeted recruitment, training, and performance management initiatives.
  • Led successful product launches in multiple territories, contributing significantly to overall company growth.
  • Championed continuous improvement initiatives within the region, fostering a culture of innovation and adaptability among team members.
  • Increased regional sales revenue by implementing strategic sales plans and fostering strong relationships with key clients.
  • Implemented data-driven decision-making processes, driving significant improvements in sales performance metrics.
  • Conducted comprehensive market research to identify emerging trends and adjust sales strategies accordingly for maximum impact.
  • Built relationships with customers and community to establish long-term business growth.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Managed accounts to retain existing relationships and grow share of business.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Implemented systems and procedures to increase sales.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.

Regional Sales Manager

Metrie
08.2011 - 08.2016
  • Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
  • Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
  • Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
  • Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
  • Generated detailed sales reports and forecasts to analyze performance and track progress.
  • Developed and managed budgets to confirm proper use of resources and maximize profitability.
  • Developed and maintained positive relationships with clients in assigned sales territories.
  • Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
  • Consistently exceeded annual territory revenue goals by prioritizing high potential accounts and executing customized action plans.
  • Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
  • Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
  • Introduced cost-saving initiatives to reduce losses and increase profit margin.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Analyzed competitor offerings to devise targeted sales pitches, effectively differentiating our products from competitors in the marketplace.
  • Evaluated costs against expected market price points and set structures to achieve profit targets.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Implemented systems and procedures to increase sales.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Organized promotional events and interacted with community to increase sales volume.
  • Managed revenue models, process flows, operations support and customer engagement strategies.

Sales Manager

Metrie USA
09.2006 - 08.2011
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.

Branch Manager

Metrie USA
09.2004 - 09.2006
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Developed a high-performing team through targeted recruitment, training, and performance management initiatives.

Senior Territory Manager

Metrie USA
10.2003 - 09.2004
  • Exceeded targets by building, directing, and motivating high-performing sales team in a "greenfield" business environment.
  • Increased sales growth by developing strategic plans for territory expansion and relationship building with key clients.
  • Organized and participated in trade shows, conferences, and other events to raise brand awareness while networking with potential clients.
  • Expanded market share by identifying opportunities, conducting competitor analysis, and tailoring product offerings to meet customer needs.

Territory Manager - Sales and Service

Metrie
01.2000 - 10.2003
  • Increased sales revenue by developing and maintaining strong relationships with key clients.
  • Implemented creative solutions for addressing customer concerns, ultimately increasing overall satisfaction ratings.
  • Expanded territory coverage by identifying new business opportunities and implementing effective sales strategies.
  • Mentored junior sales representatives through one-on-one coaching sessions and ongoing performance evaluations, fostering professional growth within the team.

Retail Operations Manager

T. Eaton Company Ltd
06.1996 - 01.2000
  • Managed budgets effectively by monitoring expenses closely, identifying cost-saving opportunities, and allocating resources strategically.
  • Collaborated closely with other managers to exchange best practices in retail operations management and drive continuous improvement across the organization.
  • Reviewed store sale numbers, cost of inventory, operational expenses and inventory losses.
  • Improved customer satisfaction ratings with attentive service, prompt issue resolution, and proactive relationship building efforts.
  • Contributed to leadership team for implementing company policies and procedures.
  • Oversaw all aspects of store operations, ensuring consistent compliance with company policies and industry regulations.
  • Enhanced store productivity by streamlining operational processes and implementing efficient work practices.
  • Analyzed operational expenses and cost of inventory to identify losses and developed strategies for increased profits.
  • Supported human resources by responding to candidates and prescreening, interviewing and hiring team members.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Education

No Degree - Economics

Saint Mary’s University
Halifax, NS
09.1990

Skills

  • Sales Presentations
  • Key Account Management
  • Operations Management
  • Sales Training
  • Staff Development
  • Pricing strategy
  • Revenue Growth
  • Competitive Analysis
  • Territory Management
  • Collaborative mindset
  • Sales Leadership
  • Customer Service
  • Decision-Making
  • Relationship Building
  • Goal Setting and Achievement
  • Sales Targeting
  • Rapport and relationship building
  • Business development and planning
  • Analytical problem solver
  • Strategic Planning
  • Solution selling
  • B to B sales
  • Client Base Retention
  • New Hire Onboarding
  • Marketing Strategy Development
  • Closing Techniques
  • Operating Procedures and Policies
  • Data Confidentiality
  • Employee Retention
  • Sales Projections
  • Data Analytics
  • Business Analytics
  • Strategic account development
  • Customer Portfolio Management
  • Sales Quota Management
  • New Business Development
  • Performance Evaluations
  • Competitor Analysis
  • Consultative Selling Techniques
  • Sales Statistics Analysis
  • Budgeting and Expenditures
  • Market intelligence
  • Business Objective Analysis
  • Business Needs Assessment
  • Sales Program Coordination
  • Profitability Assessments
  • Change Management
  • Contract Management
  • Price Structuring
  • Customer Trend Analysis
  • National account management
  • Price Schedules
  • Sales process engineering
  • Aftermarket Sales
  • Credit History Analysis

Accomplishments

Nominated finalist for company wide Operational Excellence Leadership Award 2023.


Nominated finalist for company wide Customer Experience Excellence Award 2024.


Vendor of the Year - "A" Level Large Vendor Category - Kent Building Supply 2024

Languages

English
Native or Bilingual

Timeline

Regional Director of Sales and Operations

Metrie
08.2016 - Current

Regional Sales Manager

Metrie
08.2011 - 08.2016

Sales Manager

Metrie USA
09.2006 - 08.2011

Branch Manager

Metrie USA
09.2004 - 09.2006

Senior Territory Manager

Metrie USA
10.2003 - 09.2004

Territory Manager - Sales and Service

Metrie
01.2000 - 10.2003

Retail Operations Manager

T. Eaton Company Ltd
06.1996 - 01.2000

No Degree - Economics

Saint Mary’s University

Similar Profiles

CREATE PROFILE
Andrew Jessome