ANDREW INKSTER TARRANT
Summary
Offering strategic mindset and ability to quickly learn and adapt to new operational environments. Brings strong understanding of organizational processes and keen eye for detail. Ready to use and develop problem-solving and analytical skills in any role.
Overview
29
29
years of professional experience
Work History
Operations Manager/ Truck Team Member
1-800-Got-Junk?
01.2018 - Current
- Supervised staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Use of SalesForce dispatching Program in conjunction with Field Service software
Personal Support Worker
Loft Community Services
01.2000 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Documented vitals, behaviors, and medications in client medical records.
Janitorial & Maintenance
Loft Community Services
01.1996 - 01.2000
- (Locations: St George House/Simon Apartments)
- Kept building spaces premises clean inside and outside.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Enhanced building safety through regular inspection and repairs.
Education
Personal Support Worker Certificate -
George Brown College
01.2000
Skills
- Operations management
- Team leadership
- Problem-solving
- Customer service
- Operations monitoring
- Staff training
- Customer relationship management
HIGHLIGHTS OF QUALIFICATIONS
- 19 years experience with Loft community services. Working with Seniors who have mental health and addictions concerns.
- Proven skills in utilizing a client centered approach and promote client dignity, independence, comfort, mobility and personal appearance
- Experienced in cognitive and physically challenged resident care
- Ability to multi-task while maintaining a high level of service
-
- 7 Years experience With 1-800-Got-Junk?
- Dispatching 30+ trucks and 70 truck team members with salesforce softwear
- Providing excellent customer experience both residential and commercial settings
- Maintain staffing and training for new hires with hands on and administrative support
- Support truck team members with daily task's such as MOE requirements and customer care
- Maintain trucks daily with basic repairs and service schedules
Languages
English
Full Professional
Timeline
Operations Manager/ Truck Team Member
1-800-Got-Junk?
01.2018 - Current
Personal Support Worker
Loft Community Services
01.2000 - Current
Janitorial & Maintenance
Loft Community Services
01.1996 - 01.2000
Personal Support Worker Certificate -
George Brown College
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