Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Availability
References
Languages
Timeline
Generic

Andrew Hong

Montreal,Canada

Summary

Dynamic bilingual professional with diverse experience in construction, hospitality, and customer service. Proven track record of punctuality, reliability, and organizational skills. Effective team player and independent worker with strong communication and priority management abilities.

Overview

5
5
years of professional experience

Work History

Call Center Representative

System Sous-Sol Quebec
Laval, Quebec
10.2025 - Current
  • Handled customer inquiries to schedule appointments efficiently.
  • Provided comprehensive answers to questions regarding requests.
  • Managed calendar for multiple sales representatives to optimize scheduling.
  • Conducted cold calls to new leads to secure appointments for the sales team.

Signaleur routier

Construction Genix
Montréal
05.2024 - 12.2024
  • Sécurisation des zones de travaux
  • Disposition des équipements de signalisation selon les exigences des travaux
  • Contrôle de la visibilité routière
  • Signalisation de la circulation

Agent d'expérience des clients par téléphone

Aloricia
Montreal, QC
05.2022 - 11.2022
  • Documenter les infos du client sur le system
  • Managed customer inquiries and resolved issues efficiently.

Caissier

McDonald
Terrebonne
06.2021 - 12.2021
  • Prise de commandes
  • Gestion de la caisse
  • Service au comptoir et au volant

Cuisinier

McDonald
Terrebonne
06.2021 - 12.2021
  • Préparer les commandes
  • Prepared and cooked menu items following standardized recipes.
  • Maintained kitchen cleanliness and adhered to safety regulations.

Education

Études collégiales (DEC) - Science Nature

Vanier College
ville Saint -Laurent
05.2024

Obtention de la carte ASP - Santé Et Sécurité Générale Sur Les Chantiers De Construction

ASP Constuction
Mascouche
01.2024

Obtention du diplôme études secondaire (DES) -

École secondaire Armand Corbeil
Terrebonne
01.2021

Skills

  • Customer service
  • Appointment scheduling
  • Desktop applications
  • Time management
  • Call handling
  • Adaptive communication
  • Attention to detail
  • Team collaboration

Hobbies and Interests

  • Faire du ski alpin et du snowboard
  • Cuisiner
  • video games

Availability

Temps plein

References

Sur demande

Languages

English
Native/ Bilingual
French
Native/ Bilingual

Timeline

Call Center Representative

System Sous-Sol Quebec
10.2025 - Current

Signaleur routier

Construction Genix
05.2024 - 12.2024

Agent d'expérience des clients par téléphone

Aloricia
05.2022 - 11.2022

Caissier

McDonald
06.2021 - 12.2021

Cuisinier

McDonald
06.2021 - 12.2021

Études collégiales (DEC) - Science Nature

Vanier College

Obtention de la carte ASP - Santé Et Sécurité Générale Sur Les Chantiers De Construction

ASP Constuction

Obtention du diplôme études secondaire (DES) -

École secondaire Armand Corbeil
Andrew Hong