Summary
Overview
Work History
Education
Skills
References
Timeline
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Andrew Herrera

Chino

Summary

Over 23 years of experience in corrections, specializing in behavior management and threat assessment. Proven ability to identify and mitigate risks posed by individuals attempting to conceal intentions. Served on armed transportation team for 7 years, ensuring secure and safe transport of inmates to court and medical facilities. Expertise in crisis intervention and maintaining safety in high-stress environments.

Overview

26
26
years of professional experience

Work History

Custodian

Disneyland Resort
Anaheim
10.2024 - Current
  • Performed thorough cleaning of restrooms, including toilets, sinks, floors and walls.
    Cleaned windows throughout resort to ensure a polished appearance.
    Coordinated with team members for efficient execution of daily cleaning tasks.

Overnight Stocker

Sam's Club
La Habra
09.2024 - 10.2024
  • Stocked shelves with merchandise to ensure product availability for customers.
  • Stocked shelves with newly arrived products.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Faced products on shelves and displays to meet company policies.
  • Provided customer service by answering questions about product location, price and availability.

Correctional Officer

City Of Santa Ana
Santa Ana
05.1999 - 12.2023
  • Enforced facility regulations and maintained security protocols at correctional institution.
  • Conducted regular inspections to ensure safety and compliance throughout the premises.
  • Managed inmate behavior through effective communication and conflict resolution techniques.
  • Monitored daily activities and movements of inmates to prevent disturbances.
  • Documented incidents, observations, and inmate activities in detailed reports.
  • Participated in training sessions to enhance skills in crisis intervention and de-escalation.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Inspected cells and conducted random searches of common areas.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
  • Detected potential threats and quickly defused conflicts.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
  • Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
  • Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
  • Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations. Training Officer from 2007-2013
  • Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints. Armed Transportation Officer 2007-2015. Completed PC832 Firearms training through Orange County Sheriff's Department

Education

Some College (No Degree) - Xray Technology

Cypress College
Cypress, CA

Skills

  • Attention to detail
  • Body language interpretation
  • Proactive planning
  • Professional development
  • Fitness maintenance
  • Professional conduct

References

References available upon request.

Timeline

Custodian

Disneyland Resort
10.2024 - Current

Overnight Stocker

Sam's Club
09.2024 - 10.2024

Correctional Officer

City Of Santa Ana
05.1999 - 12.2023

Some College (No Degree) - Xray Technology

Cypress College

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Andrew Herrera