Andrew Hassoun
Rancho Cucamonga
Summary
Unlocking the full business potential through comprehensive sales, automotive financing, and business development leadership. Goal-oriented and results-driven professional with over 15 years of experience and a proven track record of achievements in automotive sales. Demonstrated history of driving revenue growth and providing visionary leadership in competitive markets. Extensive experience in variable and fixed operations, customer/factory relations, policy, and bottom-line profitability, combined with strong knowledge in finance and insurance (F&I) and proven expertise in subprime credit situations. Adept at building, leading, and coaching high-performing teams, as well as establishing and implementing sales/finance best practices. Well-versed in developing and implementing dealership operations plans to achieve monthly and annual forecasts. Exceptional mentor and coach with proven leadership abilities to recruit, build, and retain top-performing sales teams. Excellent communication, negotiation, and interpersonal skills with a well-honed ability to build enduring relationships with key industry players, decision-makers, business partners, and clients.
Overview
16
16
years of professional experience
Work History
General Sales Manager
Long Beach Honda
12.2022 - Current
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Streamlined sales processes for improved efficiency, resulting in higher close rates and shorter sales cycles.
- Cultivated a positive work environment that motivated staff members to exceed individual and team goals regularly.
General Manager
Ocean Honda of Whittier - Victory Automotive Group
01.2018 - 01.2022
- Ensured high employee and customer morale through effective oversight.
- Participated in crafting affordable promotional strategies aimed at increasing car dealership visibility and sales.
- Forecasted and tracked annual, quarterly, and monthly car sales to maximize gross profits
- Maintained high-level of customer satisfaction in all auto sales to increase retention and referrals to drive repeat car sales
- Implemented growth strategies in alignment with automotive group objectives, carefully assessing profit and loss while maintaining vehicle inventory to meet local market needs
- Attended manager meetings and established good working relationships with owners, managers, and dealership staff to establish sales processes and recommend daily unit sales
- Accomplished highest customer and employee retention in the store's history
- Generated positive impact on business bottom-line by increasing CPO and pre-owned sales over 40% YOY
- Maintained above-average CSI in sales and service, and grew used car sales by 60% and CPO sales by 500% in 2019
- Achieved a significant increase in gross profit for variable and fixed operations, ranking as one of the top 10 net-profitable stores within the Victory Automotive Group.
- Consistently increased yearly Net Profit from $940K in 2018 to $1.3M in 2019, $2.2M in 2020, $3.3M in 2021, and projected $4.4M in 2022
Finance Director
Garden Grove Hyundai
01.2014 - 01.2018
- Managed efficient and profitable operation of the Finance Sales departments
- Directed staffing and training to enhance the development and control of sales programs
- Evaluated historical sales trends to formulate new promotional initiatives.
- Reviewed market analysis and sales reports to identify customer needs and volume potential and developed sales campaigns to accommodate finance department goals
- Maintained confidentiality of customer information
- Served as liaison between finance department and other departments
- Reviewed and controlled expenditures to ensure compliance with budgetary requirements
- Generated $1800+ average revenue per copy and grossed over $2M in finance revenue
- Demonstrated exceptional management of CIT (contracts in transit) and secured deals on an average of 3-5 days
Finance Manager
Cerritos Acura/Browning Mazda
01.2009 - 01.2014
- Managed a team of finance professionals including loan officers, account managers, and support staff, processing applications and handling customer inquiries
- Established and enforced dealer policies regarding customer payment plans and delinquencies
- Provided suggestions to customers about financing options based on their financial situation and specific needs
- Generated an average of $1,600 per copy and remained the leading producer in finance for both stores
- Top F&I producer averaging $130K in monthly finance revenue
- Maintained above-average CSI customer service scores
Education
Bachelor of Arts - Finance/Accounting
Cal State San Bernardino
San Bernardino, CASkills
- Automotive Sales Management
- Budgeting & Forecasting
- Coaching & Mentoring
- ADP/Reynolds & CRM Systems
- Business & Strategic Planning
- Merchandising & Marketing
- Staff Training & Development
- Client Relationship Management
- Revenue & Business Growth
- Relationship Building
- Excellent Customer Service
- Cross-Functional Collaboration
Timeline
General Sales Manager
Long Beach Honda
12.2022 - Current
General Manager
Ocean Honda of Whittier - Victory Automotive Group
01.2018 - 01.2022
Finance Director
Garden Grove Hyundai
01.2014 - 01.2018
Finance Manager
Cerritos Acura/Browning Mazda
01.2009 - 01.2014
Bachelor of Arts - Finance/Accounting
Cal State San Bernardino
Similar Profiles
Michael E HansonMichael E Hanson
Finance / Sales Manager at Long Beach HondaFinance / Sales Manager at Long Beach Honda
David EbellDavid Ebell
Police Officer /Police Detective at City of Long Beach - Long Beach Police DepartmentPolice Officer /Police Detective at City of Long Beach - Long Beach Police Department
Griffin CampionGriffin Campion
Beach Badge Checker at Long Beach Township Beach PatrolBeach Badge Checker at Long Beach Township Beach Patrol