Andrew Hanlon
Vacaville
Summary
Strategic Quality Management professional with a comprehensive background in high-stakes roofing and electrical field operations. Successfully progressed from Jr. Installer to technical field applications to regional leadership, leveraging hands-on expertise to bridge the gap between complex installations and quality assurance. Expert trainer with a track record of developing curricula for both internal crews and subcontractor partners, specializing in translating technical R&D requirements into field-ready procedures. Proven leader in implementing data-driven audit scoring, cross-functional feedback loops, and standardized safety protocols to ensure regional operational excellence.
Overview
11
11
years of professional experience
Work History
Regional Quality Associate Manager
GAF Energy
06.2024 - Current
- Multidisciplinary Quality Oversight: Implement and maintain rigorous quality standards across diverse workstreams, including Roofing partners, internal/subcontractor R&R crews, and specialized electrical teams.
- Process Engineering: Developed and integrated Quality Audit work steps into Field Service operations, ensuring 100% compliance with regional safety and performance benchmarks.
- Cross-Functional Leadership: Serve as a key liaison to Product and R&D teams, reviewing proposed installation methods and providing field-validated feedback for new product iterations.
- Field Advocacy: Act as the "Voice of the Field" to document, escalate, and resolve systemic product challenges, directly influencing process improvements.
- Strategic Remediation: Successfully planned and executed remediation for impacted projects
Sr. Field Applications Specialist / Field Applications Specialist
GAF Energy
11.2021 - 06.2023
- Full-Spectrum Training: Led weekly toolbox talks, monthly electrical webinars, and comprehensive roofing partner onboarding, ensuring technical proficiency across all installation phases.
- Technical Innovation: Championed the implementation of split column stringing, upstream combining, and the original attic enclosure designs to improve system efficiency.
- Alpha Testing & Deployment: Led and participated in early-stage installs for TLS-1, TLS-2, and Chameleon Alpha units, providing critical data for product launch readiness.
- Tool Development: Assisted in the creation and rollout of the Dynamic Field Testing tool to streamline onsite verification and data collection.
- Performance Tracking: Developed the Crew Quality Audit framework to objectively measure and improve subcontractor and internal team performance.
Sr. Technical Trainer / Technical Trainer / Crew Lead
Tesla
06.2015 - 10.2021
- Curriculum Generation & Strategy
- Content Architecture: Authored comprehensive training manuals, technical outlines, and instructional content for standardized installation procedures.
- Standard Setting: Established foundational installation practices and quality assurance benchmarks adopted across the organization.
- Delivery & Field Mentorship
- Multimodal Instruction: Facilitated high-impact training sessions across both classroom and live field environments, directly accelerating installer proficiency.
- Hands-on Support: Provided real-time guidance to crews during product installations to ensure adherence to technical specifications.
- Operational Administration
- Logistics Management: Oversaw end-to-end inventory for training materials, safety gear, and specialized installation equipment.
- Cross-Functional Collaboration: Partnered with multiple departments to align training objectives with product rollouts and company-wide quality goals.
Education
Bachelor of Science - Kinesiology
University of Maryland, College Park
College Park, MD05-2012
Skills
- Certifications: Part 107 Remote Pilot License (Drone)
- Quality Management: Audit Work Plan Development, Crew Quality Scoring, Root Cause Analysis
- Field Expertise: Residential Roofing, Electrical Systems (Upstream Combining, Split Column Stringing, Solar Infrastructure), Troubleshooting, Field Testing, O&M
- Training & Instruction: Curriculum Development, Weekly Toolbox Talks, Electrical Webinars, Onboarding & Mentorship
- Software & Tools: Case Tracking Systems, Dynamic Field Testing Tools, Remote Support Systems
Timeline
Regional Quality Associate Manager
GAF Energy
06.2024 - Current
Sr. Field Applications Specialist / Field Applications Specialist
GAF Energy
11.2021 - 06.2023
Sr. Technical Trainer / Technical Trainer / Crew Lead
Tesla
06.2015 - 10.2021
Bachelor of Science - Kinesiology
University of Maryland, College Park