Professional with robust background in community engagement and digital communications. Improves properties and streamlines operations for efficiency. Hardworking and resourceful with friendly and professional demeanor. Strong focus on team collaboration, adaptability, and achieving tangible results in dynamic environments. Expertise includes social media management, content creation, and community outreach, paired with positive, proactive attitude.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Community Manager, Leasing Agent and Realtor
Legacy, InterSolutions, Self Employed
San Diego, CA
11.2003 - Current
Over 23 years working in real estate and as a Property Manager for residential and commercial property for independent owners and corporate offices.
Strong management, organizational, written and verbal communication skills. Able to work in a fast-paced environment, independently and in a team atmosphere.
Computer proficient with Microsoft applications and property management software such as Yardi, AppFolio, OneSite, CRM and Entrada.
I have managed a volume of properties such as 465 apartment units and as a community manager for 220 owner occupied homes. I also managed maintenance and was highly involved with vendors such as landscapers, plumbers, electricians, etc. And managed our budget for on site projects.
Streamlined operational workflows, enhancing overall efficiency of property management processes.
Currently I am being placed in multiple site locations to assist with fulfilling full occupancy to being present for absent managers. I have been extremely successful in all of these responsibilities that each property has needed my help. Responsibilities have also included collecting rent, applications, tenant screening, lease agreements and rules enforcement, evictions, complaints and resolution, managing site projects and working with our vendors (plumbers, electricians, landscapers) regarding projects and estimates for new and on-going projects, managing operating budgets, financial reporting and reporting performance of on-site homes on behalf of owners. Manage on-site staff, ability to handle emergency repairs and tenant disputes efficiently. Performing regular property and site inspections and conducting routine repairs.
Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings and providing effective tours.
Cultivated strong relationships with clients to ensure high levels of satisfaction and repeat business.
Communicated effectively with owners, residents, and on-site associates.
Managed property operations, ensuring tenant satisfaction and compliance with regulations.
Coordinated maintenance requests and vendor services to optimize property functionality.
Implemented cost-effective strategies for budgeting and financial reporting.
Conducted regular property inspections, identifying and addressing maintenance issues proactively.
Developed and maintained positive relationships with tenants, fostering community engagement.
Education
Bachelor's degree - Business Management, Interpersonal Communications