Andrew Grinstead
West Covina
Summary
Elevated customer engagement through impactful visual merchandising strategies at Forever 21. ,Drove sales performance by implementing innovative visual storytelling and enhancing team communication. ,Cultivated strong relationships and operational excellence through consistent staff training and development efforts.
Overview
15
15
years of professional experience
Work History
Associate Merchandiser Team Leader
American Eagle Outfitters, Inc
Arcadia, CA
09.2025 - Current
- Analyzed sales trends to optimize inventory levels and improve product assortment.
- Collaborated with cross-functional teams to develop cohesive merchandising strategies and promotional campaigns.
- Managed product lifecycle from concept to execution, ensuring alignment with brand standards and market demands.
- Conducted competitive analysis to identify market opportunities and inform pricing strategies.
- Trained junior team members on best practices for merchandise planning and assortment strategies.
- Enhanced product assortment by collaborating with cross-functional teams to develop unique and innovative products.
- Helped improve overall visual appeal of store environments by providing constructive feedback and suggestions for enhancements to in-store displays.
- Drove increased revenue with effective pricing strategies based on thorough market research and competitive analysis.
- Streamlined inventory management processes, reducing excess stock and improving overall efficiency.
Specialty Sales Team Leader
Target
Garden Grove, CA
06.2025 - 09.2025
- Led sales team to exceed quarterly revenue targets through strategic planning and execution.
- Implemented training programs that enhanced team performance and product knowledge across all departments.
- Analyzed sales data to identify trends, informing decision-making for product promotions and inventory management.
- Built strong team by recruiting and developing top sales talent.
- Set ambitious sales goals and motivated strong performance to keep team growing effectively.
- Conducted quarterly reviews of each team member''s progress towards achieving established goals, providing constructive feedback as needed.
Visual Manager
Forever 21
Arcadia, CA
01.2013 - 04.2025
- Oversaw visual merchandising, enhancing product displays and customer engagement.
- Managed three departments with nine employees, ensuring operational efficiency.
- Handled inventory management, pricing strategies, and promotional displays.
- Collaborated with various departments to enhance product knowledge and build relationships.
- Provided customer assistance, greeting shoppers and addressing inquiries.
- Informed customers of ongoing promotions and sales to drive purchases.
- Adapted to various shifts, including holidays, to meet staffing needs.
- Executed manager duties as needed, maintaining store standards and performance.
- Reviewed store reports regarding sales performance against budget projections and identified opportunities for improvement.
Sales Associate
Cost Plus World Market
Palm Springs, CA
01.2018 - 12.2018
- Assessed customer needs and provided product information and assistance.
- Cross-sold products across departments to maximize sales opportunities.
- Ensured high customer satisfaction through exceptional service and sales practices.
- Maintained in-stock supplies and merchandised products effectively on sales floor.
- Kept up-to-date with product line features to enhance customer interactions.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
Sales Associate
West elm
Palm Springs, CA
01.2017 - 12.2018
- Resolved customer issues swiftly and efficiently, enhancing overall satisfaction.
- Contacted new and existing customers to assess needs and promote relevant products.
- Highlighted specific product features while addressing limitations and capabilities.
- Evaluated customer requirements and presented tailored service options.
- Greeted customers warmly and provided assistance as needed.
- Managed cash handling and operated registers proficiently.
- Maintained cleanliness of store environment including floors, windows, displays.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
Merchandiser
American Eagle Outfitters
Palm Desert, CA
01.2015 - 12.2015
- Executed merchandising updates according to directives.
- Conducted sales events to boost store revenue.
- Welcomed customers and addressed specific needs effectively.
- Enhanced knowledge in styling and merchandising trends.
- Trained new visual associates to ensure consistency in brand presentation.
- Ensured all signage was up-to-date and accurately reflected current promotions.
Sales Associate
Costco Wholesale
Rancho Mirage, CA
01.2011 - 12.2012
- Processed customer payments via cash, credit cards, and checks while verifying validity.
- Assisted clients with service plan selection based on individual needs and options.
- Responded to customer inquiries regarding purchases, store policies, and returns.
- Conducted cash register counts at the beginning and end of each shift.
- Promoted store rewards cards and special promotions to enhance customer engagement.
- Maintained a welcoming atmosphere through friendly interactions with guests.
- Executed routine cleaning tasks, shelf organization, and price marking for efficient operations.
Education
High school diploma -
Horizon School
La Quinta01.2013
Skills
- Achieved effective multi-tasking and prioritization to enhance productivity
- Secured favorable outcomes through skilled negotiation
- Resolved complex problems to improve operational workflows
- Delivered meticulous attention to detail in all aspects of work
- Maximized merchandise management to drive sales growth
- Enabled seamless team collaboration to enhance project delivery
- Instigated a sense of urgency that led to timely project completions
- Provided insightful sales analysis that informed strategic decisions
- Elevated staff performance through comprehensive training programs
- Facilitated effective communication that strengthened team dynamics
- Nurtured relationships that resulted in increased client satisfaction
- Produced compelling visual storytelling to engage audiences
- Crafted innovative window displays that captured customer interest
- Negotiated successful agreements that benefited organizational goals
- Executed decision-making that consistently aligned with business strategies
Timeline
Associate Merchandiser Team Leader
American Eagle Outfitters, Inc
09.2025 - Current
Specialty Sales Team Leader
Target
06.2025 - 09.2025
Sales Associate
Cost Plus World Market
01.2018 - 12.2018
Sales Associate
West elm
01.2017 - 12.2018
Merchandiser
American Eagle Outfitters
01.2015 - 12.2015
Visual Manager
Forever 21
01.2013 - 04.2025
Sales Associate
Costco Wholesale
01.2011 - 12.2012
High school diploma -
Horizon School