Andrew Greig
Executive Director
North Bay,ON
Summary
Experienced President with over 30 years of experience in retail and customer service. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
29
29
years of professional experience
4
4
years of post-secondary education
3
3
Certificates
Work History
Certified Pedorthist
Foot&Sole inc
North Bay, Ontario
09.1993 - 01.2023
- Collaborated with team members to achieve target results.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Delivered services to customer locations within specific timeframes.
- Improved operations through consistent hard work and dedication.
- Received and processed stock into inventory management system.
- Used Microsoft Word and other software tools to create documents and other communications.
- Drove operational improvements which resulted in savings and improved profit margins.
- Worked with customers to understand needs and provide excellent service.
- Developed team communications and information for meetings.
- Resolved problems, improved operations and provided exceptional service.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Participated in team-building activities to enhance working relationships.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Education
Bachelor of Arts - Sociology/Political Science
Nipissing University
North Bay, ON 09.1987 - 04.1991
Post-Degree Certificate - Orthopedic Shoe Technician
Ball State University
Muncie, Indianna USA 07.1994 - 08.1994
Skills
Critical Thinking
Cultural Awareness
Interpersonal Communication
PPE Compliance
Training and Development
Decision-Making
Written Communication
Teambuilding
Flexible and Adaptable
Multitasking Abilities
Self-Motivated
Active Listening
Teamwork and Collaboration
Accomplishments
- Resolved product issue through consumer testing.
- Recognized multiple years for contributions to Community
- Donated and fitted various gear for Special Olympic Athletes
- Supervised team of three staff members.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Human Resources - Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing new hire manuals.
- Entrepreneur- Started a successful business with many repeat customers.
- Fundraiser- Donations exceeded $500,00 during operations with Foot&Sole
- Donations to non profit Organizations by donating 100's of pair of shoes. Paid and donated by my Company.
- Charting - Developed and organized 300+ charts for all new and current patients, routinely updating information for physician reference.
Certification
Certified Pedorthist
Timeline
Certified Fitter
09-2001
Certified Brace and Medical grade Compresssion Garmen Fittertter
04-2000
Certified Pedorthist
03-1995
Post-Degree Certificate - Orthopedic Shoe Technician
Ball State University
07.1994 - 08.1994
Certified Pedorthist
Foot&Sole inc
09.1993 - 01.2023
Bachelor of Arts - Sociology/Political Science
Nipissing University
09.1987 - 04.1991
sailing, skiing, swiming, jet skiing, and snowmobiling
When not indoors for work. I enjoy participating in outdoor activities associated with walking, hiking etc. From very young to very recently I was part of competitive race sailing teams.
sailing, skiing, swiming, jet skiing, and snowmobiling
When not indoors for work. I enjoy participating in outdoor activities associated with walking, hiking etc. From very young to very recently I was part of competitive race sailing teams.