Andrew Gray
Edmonton
Summary
Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean and safe work areas with diligent attention to important details. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented.
Overview
20
20
years of professional experience
Work History
Glazier
All Reach Glass
08.2021 - 04.2025
- Secured glass panes into frames and sashes using clips, points or moldings, adding weather seals or putty around pane edges to seal joints.
- Prepped glass for cutting by applying oil to cutting lines, smoothing cut edges through polishing and grinding.
- Conducted precise glass cutting for custom projects, ensuring accurate fit and client expectations were met.
- Enhanced workplace safety by implementing proper glass handling techniques and adhering to industry regulations.
- Utilized problem-solving skills to address any challenges encountered during the installation or repair processes efficiently.
- Improved customer satisfaction with timely installations of glass windows, doors, and mirrors.
- Repaired and installed mirrors, table tops, and mirrored wardrobe doors.
- Loaded and arranged glass and mirrors onto delivery trucks using suction cups to secure materials during crane transfer.
- Demonstrated versatility by working on a range of projects including commercial buildings, residential properties, and automotive applications.
- Ensured long-lasting results by properly sealing joints using appropriate caulking materials during the installation process.
- Increased efficiency in the installation process through effective teamwork and communication with colleagues.
- Completed complex glazing projects within tight deadlines while maintaining high-quality standards.
- Provided exceptional customer service by addressing concerns promptly and offering solutions tailored to individual needs.
- Maintained organized inventory of tools and materials, streamlining daily operations for increased productivity.
Window Installer
Ply Gem Window Products
07.2014 - 02.2020
- Completed accurate work tasks by carefully reviewing every order.
- Delivering windows to site
- Restored functionality of window controls by replacing and fixing both motorized and manual mechanisms.
- Weatherproofed windows and prevented rattling by installing rubber channeling strips around frames.
- Prevented moisture and contamination by keeping areas clean and dry during repairs.
- Improved fit of glass pieces by removing dirt, foreign matter, and loose glass.
- Adjusting door and window frames
- Served customers by going above-and-beyond to offer exceptional support for all needs.
- Trouble shooting with homeowners about any potential issues in other areas of home
- Completed all tasks promptly and with minimal oversight.
- Maintained full compliance with legal, health, and safety regulations.
- Assisted with tasks and work duties during slow periods to maintain team productivity.
Laborer
Economy Landscaping & Contractors Ltd
08.2012 - 03.2014
- Loaded and unloaded trucks and kept supplies moving for crew members.
- Transferred crew, equipment, and supplies to job sites using company vehicles.
- Directed site traffic using flags, flip signs, and moveable barriers.
- Completed work based on readings of blueprints and schematics.
- Achieved goals for project progress by helping manage crew activities and supplies.
- Assisted in verifying materials for projects were taken to job site.
- Assisted with site finish work, including clean up and final touches.
- Reported incidents and hazardous conditions to appropriate supervisors.
- Prepared sites by removing materials, leveling ground and digging trenches.
- Safeguarded site operations by regulating traffic near, in, or around work zones.
Sandwich Artist
Subway
05.2010 - 09.2011
- Used POS systems to document orders and process payments.
- Sanitized work areas, kitchen tools, and dishes for health safety.
- Prepared delicious sandwiches to match order specifications and quality standards.
- Monitored stock and replenished low materials on food line.
- Provided positive service experience when greeting and serving customers.
- Communicated with coworkers to prioritize workflow and streamline order preparation.
- Memorized menu offerings, combos, and featured items to answer questions and make recommendations.
- Maintained cleanliness and presentation of storefront, cleared clutter, and restocked utensils.
- Uphold quality standards when preparing fresh vegetables, meats, and other food items.
- Made substitution suggestions to accommodate dietary restrictions and food allergies.
- Maintained cleanliness of kitchen, dining room and equipment.
- Complied with food safety and sanitation regulations.
- Greeted guests, answered menu questions and provided excellent customer service.
- Operated cash registers and received payment in cash or credit card.
- Prepared food by following recipes and presentation guidelines.
- Monitored employees and guests to prevent theft.
- Collaborated with team members to meet daily demands and handle challenging projects.
- Served customers by going above-and-beyond to offer exceptional support for all needs.
Retail Sales Key Holder
Athlete's World
09.2005 - 04.2008
- Organized store operations around sales needs and allocated important daily responsibilities to personnel for efficient operations.
- Maintained efficient, organized stockroom able to support high-volume retail sales demands.
- Achieved revenue targets across segments using excellent planning, resource management, and team leadership abilities.
- Demonstrated customer-first mentality based on sound customer relations principles and core company values.
Education
High School -
Harry Ainlay Composite High School
Edmonton, ABNo Degree - Glazier 2nd Year
Nait
Edmonton, AB04-2025
Skills
- Weatherproofing
- Planning
- Task prioritization
- Analytical thinking
- Glass installation
- Time management
- Cultural awareness
- Social perceptiveness
- Safety monitoring
- Critical thinking
- Coordination
- Quality assurance
Timeline
Glazier
All Reach Glass
08.2021 - 04.2025
Window Installer
Ply Gem Window Products
07.2014 - 02.2020
Laborer
Economy Landscaping & Contractors Ltd
08.2012 - 03.2014
Sandwich Artist
Subway
05.2010 - 09.2011
Retail Sales Key Holder
Athlete's World
09.2005 - 04.2008
High School -
Harry Ainlay Composite High School
No Degree - Glazier 2nd Year
Nait
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