Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Timeline
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Andrew Gomez

Vancouver,BC

Summary

Reliable and detail-oriented professional with experience in customer service, building operations, and production support. Good at working with teams, solving problems, and keeping things running smoothly. Focused on providing helpful service and getting things done efficiently.

Overview

9
9
years of professional experience

Work History

Concierge

Lions Gate
Vancouver, British Columbia
05.2023 - Current
  • Provide professional front-desk service to residents, guests, and visitors
  • Manage building access, security procedures, and visitor registration
  • Handle packages, mail, and deliveries accurately
  • Respond to resident requests, complaints, and emergencies efficiently
  • Coordinate with management, maintenance, and external service providers
  • Maintain logs, reports, and shift handovers
  • Enforce building policies and ensure a safe, welcoming environment

Production Supervisor

Pialli Ice Cream LLC
Guadalajara, Jalisco
01.2021 - 03.2023
  • Manage customer sales, product advising, and order processing
  • Plan and oversee production to meet demand, deadlines, and quality standards
  • Coordinate between sales, production teams, and suppliers
  • Monitor inventory, costs, and productivity
  • Supervise staff and ensure safety and operational efficiency

Project Coordinator

Sanchez Masonry Services
Los Angeles, California
04.2020 - 11.2020
  • Coordinate project schedules, teams, and resources
  • Track progress and maintain reports
  • Ensure quality, safety, and operational standards
  • Support problem-solving and logistics

Sales Consultant

TATA CONSULTANCY SERVICES
Guadalajara, Mexico
03.2017 - 03.2020
  • Analyze client needs and provide strategic recommendations
  • Advise on sales, operations, and process improvement
  • Support decision-making with data and performance insights
  • Coordinate implementation and monitor results

Education

Bachelor of Science - Industrial Engineer

Instituto Tecnologico ITESO
Guadalajara Jalisco, Mexico
05-2021

High School Diploma -

Colegio Altamira
Zapopan, Jalisco, Mexico
06-2016

Skills

  • Customer Service
  • Communication
  • Problem Solving
  • Time Management
  • Conflict Resolution
  • Team Collaboration
  • Critical thinking
  • Empathy

Languages

Spanish
Native/ Bilingual
English
Full Professional
French
Limited

Accomplishments

Regional Finalist, Junior Math Olympics

Affiliations

Robotics Competition

Timeline

Concierge

Lions Gate
05.2023 - Current

Production Supervisor

Pialli Ice Cream LLC
01.2021 - 03.2023

Project Coordinator

Sanchez Masonry Services
04.2020 - 11.2020

Sales Consultant

TATA CONSULTANCY SERVICES
03.2017 - 03.2020

Bachelor of Science - Industrial Engineer

Instituto Tecnologico ITESO

High School Diploma -

Colegio Altamira
Andrew Gomez